Spa Manager
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Job Location:
Amsterdam - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Spa Manager
Start or continue your career as a Spa Manager at W Amsterdam where design fashion and music connect to create an extraordinary dynamic for the city of canals.
Split across two unique buildings a former Telephone Exchange building and a Bank W Amsterdam is an intriguing design mix of heritage and contemporary where nights never end and the pulse is set high with a full calendar of exclusive W Happenings.
Step inside W Amsterdam and experience the innovative design and luxury of our 238 stylish guestrooms including 23 suites three WOW suites and two lavish Extreme WOW Suites.
Tasks & Responsibilities
Lead direct and supervise spa team in creating an outstanding experience for the guest.
Provide consistent high standards of customer service and show excellent leadership skills own and manage the department!
Provide a clean and safe spa and leisure environment to both guests and employees.
Deal with all membership enquiries membership sales and other guest inquiries.
Ensure all complaints are dealt with promptly and efficiently
Consistently develop promote and grow retail sales and services through training tools and monitoring
Achieve financial objectives and monitor KPIs
Liaise with the sales and marketing teams to promote all aspects of the spa and FIT facility.
Attend applicable operational meetings
Implement ongoing training for your team to make sure you have a competent team.
Lead recruitment for your team and set up the departmental team structure.
Keep employees motivated and working as a team making sure each member of staff understands and adheres to company policies procedures and guidelines.
Experience
Proven track record of spa manager experience in a similar environment.
Languages: English is a must other languages are appreciated. Dutch is a plus.
Valid working permit for The Netherlands
Profile
You possess high levels of organizational skills and efficiency and are able to work under pressure. As Talent you represent the W lifestyle to our guests. You are the heart inside the brand - you bring it to life. We dont call W employees Talent for nothing. Creative. Exciting. Innovative. W Talent are naturally attracted to the Brand - they get it! W Talent are as unique as the brand itself and cultivate the witty whimsical cool W environment. We push the envelope raise the bar and strive to be the best.
If you are the right candidate you will be passionate about the W brand. Youll have an upbeat and positive attitude and you are someone who enjoys a challenge! You thrive from working in a high pressure and high volume environment and can think and act quickly if need be. You are a team player and enjoy building relationships with colleagues and customers alike. You generally have a work hard/play hard attitude to life and you enjoy having fun at work as well!
#LI-OB1
Required Experience:
Manager
Key Skills
- Sales Experience
- Customer Service
- Hotel Experience
- Organizational skills
- Hospitality Experience
- Computer Skills
- Management Experience
- Millennium
- Dermal Fillers
- Front Desk
- Esthetic Laser Treatment
- Leadership Experience
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
