Desktop Administrator
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Our Story
Launched in 2015 Sol de Janeiro is a globally recognized award-winning beauty brand drawing inspiration from Brazils beauty rituals warmth and spirit. Sol de Janeiro delivers a sensory experience beloved by multi-generational consumers worldwide with clinically proven results transformative textures and transportive fragrances.
Headquartered in New York and launched as a digitally native brand we have expanded globally with teams in Paris London and Germany.Our commitment to excellence has earned high-profile honors including being named one of TIME100s 2024 Most Influential Companies Fast Companys 2024 Worlds Most Innovative Companies and WWD Beauty Incs Power Brands of 2024 underscoring its leadership in the beauty industry and outstanding workplace. These accolades highlight our dedication to being a leading brand in the beauty industry and an exceptional workplace.
What Youll Do
We are seeking a proactive and detail-oriented Desktop Administrator to join our global IT Operations team. This position is based in Paris Franceand will report directly to the Director of IT Operations whois located inNew York City. The role plays a keypartin supporting our growing employee base and ensuring a seamless technology experience.
The Desktop Administrator will be primarily responsible for the end-to-end employee lifecycle from an IT perspectiveincluding device provisioning onboarding access configuration offboarding and asset management. This role will also administer andmaintainour Mobile Device Management (MDM) platform manage configuration profiles and policies and continuously refine and improve the onboarding/offboarding workflows and supporting documentation.
This is a hands-on technical role suited to someone who enjoys automation efficiency and providing a smooth experience for employees on Day 1 and beyond.
What Youll Be Working On
- Execute and oversee all technical steps of the employee onboarding and offboarding lifecycle including:
- Device provisioning imaging and configuration
- Account setup group assignments license provisioning and access control
- Retrieval wipe and deprovisioning of assets during offboarding
- Responsible formaintainingandoptimizingthe organizations MDM platformJumpCloud and RMM toolNinjaOne including:
- Profile creation and assignment
- Policy management for macOS and Windows devices
- Deployment of applications updates and compliance settings
- Maintain and continuallyoptimizestandard operating procedures (SOPs) for:
- Hardware provisioning and imaging
- Software baselines and configuration standards
- Endpoint lifecycle and asset management workflows
- Provide Tier 2 support for endpoint-related issuesescalatingas necessary.
- Manage and track inventory of hardware assets and accessories.
- Monitor endpoint compliance and security posture collaborating withUSSecurity and Infrastructure teams as needed.
- Partner with HR Finance and other cross-functional stakeholders to ensure alignment and a consistent user experience across all onboarding and offboarding workflows.
- Serve as the primary IT point of contact for EUuser basecoordinating closely withand takingdirectionfromthe IT Operations and Security teams based at the New York City corporate headquarters.
- Provide ongoing endpoint support for North Americabased employees ensuring consistent service delivery standards and user experience across regions.
- Assistwith global IT initiatives improvements and standardization efforts under IT Operations.
Must Haves
- 3 years of experience in Desktop Support IT Operations Endpoint Engineering or a closely related role.
- Strong hands-on experience administeringmacOS and Windows environments including troubleshooting policy enforcement and standardized baseline configurations.
- Proven experience working withMobile Device Management (MDM)platforms such asJumpCloud Microsoft IntuneJamf Workspace ONE Kandji or equivalent solutions.
- Practical working knowledge ofMicrosoft 365 administration including:
- Entra ID (Azure Active Directory)
- Exchange Online
- Microsoft Teams and SharePoint permission models
- Solid understanding ofendpoint lifecycle management including device imaging provisioning standards hardware refresh cycles and secure decommissioning.
- Familiarity withendpoint security best practices including compliance enforcement access controls and device posture monitoring.
- Strong documentation and communication skills withdemonstratedexperience creating andmaintainingSOPs technical documentation and operational runbooks.
Nice to Have
- Experience automating workflows through scripting (PowerShell Bash or similar).
- Familiarity with ticketing and asset management platforms (e.g. Halo Jira ServiceNow).
- Understanding of Zero Trust identity-based security models and compliance frameworks.
Why Sol de Janeiro
- Competitive salary and bonus program for full-time team members
- Flexible hybrid work environment with opportunities for collaboration and growth
- Inclusive culture that values diverse perspectives and celebrates individuality
- The chance to be part of a fast-growing award-winning global beauty brand
The information contained herein is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee as these may change or new ones may be assigned at any time.
Sol de Janeiro is committed to diversity and inclusion in the workplace. We are an equal opportunity employer and do not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People Experience Team at .
Experience:
Unclear Seniority
Key Skills
- MAC
- Operating System
- Active Directory
- Information Technology
- Access Points
- LAN
- Deskstops
- Windows
- Trouble Shooting
- Linux
- System Center Configuration Manager
- Computer information system
- Setup
- hardware
- Technical Support
About Company
We've captured the beauty of Brazil in a jar with our award winning skin and body care products. Sol de Janeiro is a celebration of everything unique about you.
