Advanced Workflow Specialist Field Montreal, QC

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology

At Leica Microsystems one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.

Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.

Shape the future with us!

At Leica Microsystems we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus innovation and teamwork we lead the market in microscopy imaging and analysis unveiling the invisible and empowering our customers to build a better healthier world.

Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here you will work on meaningful projects alongside passionate colleagues driving progress and pushing the boundaries of whats possible.

Learn about the Danaher Business System which makes everything possible.

The Advanced Workflow Specialist will be primarily responsible for providing technical and application sales support for the Life Science Research Confocal as well as some advanced widefield products. Support will be provided to Leicas Life Science Research customers Sales Specialists and Account Managers in all aspects of their selling activities. This includes but not limited to coordinating and supporting customer support on all confocal products remote and on-site product demonstrations and workshops.

Additionally the Advanced Workflow Specialist consults with customers and sales/applications specialists to deeply understand and provide extensive application support on issues related to general microscopy; performs remote online troubleshooting and training sessions with end customers and sales reps; supports exhibitions workshops and coordinates short course support including planning communicating teaching and reporting; handles demonstration system logistics and confirms correct system functionality; and processes customer provided samples and develops methods to address specific customer needs.

This position reports to the Regional Sales Manager and is part of the LSR Sales team located in Montreal QC or Toronto ON. It will be fully remote primary coverage area: Canada and Midwest US with occasional travel to US or Germany.

In this role you will have the opportunity to:

• Partner with the sales team on needs analysis demos and customer engagements to drive revenue
• Plan and deliver product seminars workshops and training for customers and internal teams
• Provide expert product application and software support across sales service and customers
• Triage document route and resolve technical issues arising from customer interactions
• Develop imaging protocols and generate field data application notes and publications that differentiate Leica solutions

The essential requirements of the job include

• Masters or PhD in Physics Biology Chemistry or a related scientific discipline and 3 years of hands-on experience in a research environment using advanced microscopy and digital imaging OR Bachelors degree in a related scientific discipline and 7 years of hands-on experience in a research environment using advanced microscopy and digital imaging.
• Proven experience training others on advanced imaging systems and techniques
• Deep understanding of biological imaging applications and end-to-end workflows
• Strong communication skills with customer-facing support and troubleshooting experience (hardware/software) preferred

Travel Motor Vehicle Record & Physical/Environment Requirements:

• This position requires up to 70% flying and/or driving travel which includes overnight stays. Travel will primarily be domestic but will occasionally be international.
• Must have a valid drivers license with an acceptable driving record.
• Ability to regularly lift move slide raise and/or place up to 50 lbs. unassisted. Ability to stand walk (prolonged) and sit; squat and kneel ascend and descend stairs; reach with hands and arms.

It would be a plus if you also possess previous experience in:

• Fluency in French preferred

Leica Microsystems a Danaher operating company offers a broad array of comprehensive competitive benefit programs that add value to our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Leica Microsystems we believe in designing a better more sustainable workforce. We recognize the benefits of flexible remote working arrangements for eligible roles and are committed to providing enriching careers no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide.

The annual salary range for this role is CAD80000.00 - CAD90000.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.

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Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.

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Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to access our website and as applicable participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us at 1- or to request accommodation.