Case Worker – Townsville Intensive Bail Initiative

Your Opportunity

Support Change as a Case Worker Intensive Bail Initiative Program (TAIHS)

Are you committed to empowering Aboriginal and Torres Strait Islander young people to make positive choices and reconnect with culture family and community TAIHS is seeking a compassionate and motivated Case Worker to join our Intensive Bail Initiative this important role you will provide culturally safe strengths-based case management to support young people navigating the youth justice system. Youll work closely with families community services and stakeholders to promote healing accountability and long-term success. If youre ready to be part of a team creating real change wed love to hear from you. This is a Full-Time fixed term position up to June 2028.

Your Contribution

The Case Worker will be involved in both the Intensive Bail Initiative and Bail Support Program supporting young people and their families in meeting their bail condition requirements. You will provide case management assistance to the young people enrolled in the program working collaboratively with bail support officers other case workers and the practice lead. As a key point of contact for the Youth Justice Co-Responders you will actively engage with Youth Justice services to ensure seamless throughcare for families interacting with the Youth Justice co-responders.

Duties & Responsibilities

• Coordinate and operate case management support to clients by receiving referrals from stakeholders predominantly Youth Justice for young people on Bail
• Completing intake and assessments with young people referred to the program
• Liaising with the Practice Lead in relation to all client related matters; including client needs engagement issues observations or concerns
• Develop individual safety plans
• Maintain necessary client and operational information including logbooks case notes and case plans
• Ensure secure management of all program files and compliance with applicable privacy legislation and policies
• Develop and maintain effective relationships with clients and their families by
• Nurturing and supporting clients while assisting in the development of their skills
• Provide information support and advocacy for clients accessing the service
• Provide feedback and participate in strength and needs assessments
• Participate in the delivery of programs both structured and unstructured aimed at meeting the needs of the individual or group
• Keep young people safe whilst on program and in the care of the service
• Ensure that dangerous objects alcohol illicit drugs or potential weapons are not brought into the workplace
• Monitor young peoples bail requirements
• Organise transport and support for young people and their families to attend court when required
• Provide after-hours crisis support to young people and their families particularly upon referral from the co-responders
• Have clear communication practices within the Bail Support and Intensive Bail Initiative team
• conduct comprehensive handovers with afterhours staff to ensure consistency with supports to clients and families
• Work to ensure effective case liaison with other program workers and other involved providers
• Provide regular activity and evaluation reports as required by Manager and/or Practice Lead

Required Qualifications and Experience

• Minimum Cert IV qualification/s relevant to the field youth work or a related field of discipline
• Previous experience in a relevant industry service or an equivalent level of expertise and experience to undertake the range of activities required
• Demonstrated experience/positive engagement when working with persons of Aboriginal and/or Torres Strait Islander backgrounds and an understanding of cultural competency
• Demonstrated Experience of working with young people and their families
• Understand the historical social cultural and economic issues effecting the Aboriginal and Torres Strait Islander communities and young people today
• Highly developed communication skills with the ability to liaise consult and negotiate positive outcomes in collaboration with clients internal and external stakeholders
• Ability to operate within a case management model
• Hope and Healing (Desirable)

Benefits of working for TAIHS

TAIHS provides access to an employee assistance program and access to learning and development opportunities. Your employment experience with TAIHS will include work-life balance with competitive salary and benefits generous leave entitlements career progression opportunities and the chance to make a difference to the people and communities.

TAIHS is committed to building an inclusive culture that respects and promotes human rights and diversity. The position involves working with a multicultural organisation where the majority of employees clients and stakeholders identify as Aboriginal or Torres Strait Islander. Employees demonstrate an understanding of the issues affecting Aboriginal and Torres Strait Islander people communicate effectively and empower Aboriginal and Torres Strait Islander people.

TAIHS acknowledges that we respectfully journey together to aspire to be a culturally capable organisation. We are an inclusive equal employment opportunity employer and place value on our diverse workforce. We encourage applicants representing all genders ethnicities ages languages sexual orientations people with a disability and those with family responsibilities to apply.

To Apply:

Please visit the TAIHS Careers Page for more information and to view the Position Description at: must submit the below documentation;

• CV/Resume
• One page cover letter detailing how you will achieve success in the position

Applications Close: Friday January 23 at 5:00pm

Email: or visit our website: AND TORRES STRAIT ISLANDER PEOPLE ARE STRONGLY ENCOURAGED TO APPLY