NYS-ITS-PRD-115-System Integration Engineer- Level II
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Job Location:
Albany, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description
Project/Program:ITS Salesforce CoE
Day to Day:
A System Integration Engineer for Salesforce platform is responsible for translating business needs/strategies and capability requirements into scalable secure and reusable Salesforce platform solutions across multiple agencies. This role defines end-to-end solution architecture ensures alignment with the CoE (Center of Excellence) guardrails and provides technical leadership to solution teams delivering case management citizen engagement and AI (Artificial Intelligence) analytics capabilities.
Responsibilities:
Defines full architecture blueprint including business processes integration data security and components.
Design multi-cloud Salesforce solutions that align with business strategies and agencys needs by leveraging the Salesforce platform capabilities (Service Cloud Experience Cloud OmniStudio Data Cloud MuleSoft Agentforce Tableau).
Define system boundaries guardrails data models integration and environment strategy.
Extend Public Sector Salesforce solution and data models for specific needs of agencies.
Design for multi-agency reuse i.e. reusable intake and engagement solution patterns (Portals and Omni-Channels).
Ensure Agency usecases (e.g. child welfare licensing investigation) fit into standardized Salesforce accelerators instead of creating custom silos.
Architect data flows and cross agency analytics.
This is hybrid work consultants can work 50% either from Albany office or NY City office.
Mandatory Qualifications:
- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a System Integration Engineer
- More than sevel (7) years of Salesforce architecture and solution design experience.
- Minimum 3 years experience in using Salesforce Service Cloud and CRM.
Requested Qualifications:
- 2 years experience in with Salesforce integrations using REST/SOAP APIs and MuleSoft.
- 2 years experience in designing large multi-org or multi-tenant Salesforce solutions
- Salesforce Certified Application Architect
- 1 year experience of Salesforce Shield encryption and platform security.
- 1 years experience in Salesforce Marketing Cloud
Required Experience:
IC
Key Skills
- Continuous Integration
- APIs
- REST
- Software Deployment
- SQL
- Python
- DevOps
- ICD Coding
- Military Experience
- Technical Writing
- Systems Engineering
- Ansible
About Company
Who We Are & What We Do Established in 2005, Knowledge Builders Inc. (KBI) provides Information Technology Consulting, Administrative and Health Care Staffing solutions, Payrolling and Call Center services to companies and governmental entities of all sizes. KBI is a Woman-Owned Bus ... View more
