Grade Level (for internal use):
12Position Title: Associate Director Product Maintenance (Product Data Management)
The MI Commercial Data team champions data integrity and governance delivering timely and trusted commercial data. Our mission is to equip revenue teams with insights that improve forecasting pipeline health and customer engagement throughout the revenue lifecycle. The Product Maintenance function is a specialized shared service focused on master data management governance best practices product taxonomy quote-to-cash workflows (Salesforce Revenue Cloud/CPQ) and system functionality. We partner with Product Management Finance Accounting Tax Legal Sales Operations Order Management and Commissions/Quota to define product structures and ensure product-related data is set up correctly to support reporting and functional processes.
The Associate Director Product Maintenance will own the end-to-end governance accuracy and lifecycle of product master data in Salesforce and connected systems. This role ensures compliant high-quality data across opportunities quotes agreements orders and invoices by overseeing controls (including SOX) stakeholder approvals and systemic changes. The leader will drive catalog simplification reduce defect rates improve lead times and increase audit pass ratesdirectly impacting revenue recognition customer experience and operational efficiency. This role will also be a key partner to Commissions and Quota teams ensuring that downstream incentive systems (e.g. Incent/Xactly) receive accurate and timely product and attribution data to support compensation and quota management.
Opportunity to lead high-impact initiatives that underpin quote-to-cash performance.
Cross-functional collaboration with Product Finance Tax Legal Sales Ops Technology and Commissions/Quota.
Ownership of enterprise controls and process excellence across regions and divisions.
Exposure to complex CPQ architectures and the chance to drive meaningful system enhancements.
Professional growth with people leadership stakeholder influence and transformation delivery.
Governance & Controls: Own product data SOX controls; conduct quarterly testing and remediation. Serve as gatekeeper to prevent data issues and uphold governance policies.
Central Intake & Approvals: Manage SharePoint intake Product Maintenance Forms (PMF) request queues and document retention. Coordinate official sign-offs from Finance Product Tax Legal Sales and other stakeholders.
Product Lifecycle Management: Oversee product creation updates end-of-life planning and systemic replacement mapping. Maintain hierarchies and attributes for reporting and functionality.
Pricing & Conditions: Govern complex pricing engines (CPQ conditions) commissions revenue share transfer pricing and sales extensions in alignment with Finance.
Architecture & Enhancements: Lead requirements gathering solution architecture and enhancement testing to streamline processes (e.g. automated product replacement package options).
M&A / Data Migration (ETL): Lead product master data migration for acquisitions/divestitures; drive cleansing mapping conversion and knowledge transfer.
Quality Assurance & Reporting: Establish KPIs/SLAs for lead time defect rates and catalog accuracy. Build dashboards on intake queues for trend analysis and resource planning.
Stakeholder Training & Communications: Standardize templates for announcements (new/changed products financial realignments). Provide training on request submissions and best practices.
Cross-System Stewardship: Ensure data integrity across Product2 Product Lookup Attribution (PLA) Product Options Features and Configuration Attributes in Salesforce CPQ.
Downstream Incentive System Support: Collaborate closely with Commissions and Quota teams to ensure product and pricing/attribution data quality and integrity for downstream incentive systems (e.g. Incent/Xactly) supporting accurate compensation and quota management.
People Leadership: Lead and mentor a team (GL8s and SMEs) set priorities manage capacity develop talent and foster a culture of excellence and compliance.
A seasoned data leader with deep experience in product master data and Salesforce Revenue Cloud/CPQ who can translate business needs into governed scalable data models. The ideal candidate combines strategic thought leadership with hands-on execution excels at stakeholder management across Finance Tax Legal Product Sales Ops Order Management and Commissions/Quota and has a track record of building high-performing teams in regulated environments. They bring demonstrated expertise ensuring downstream incentive systems (e.g. Incent/Xactly) receive accurate and timely product data enabling compensation and quota management with high fidelity. This leader is outcomes-oriented continuously improves controls and processes and mentors teams to deliver measurable gains in catalog integrity audit readiness and quote-to-cash performance.
Bachelors degree in Business Information Systems Engineering or a related field (advanced degree preferred).
812 years in data management product master data or CRM/CPQ domains; 4 years leading teams or programs.
Deep expertise in Salesforce CPQ objects and workflows: Product2 Product Lookup Attributions (PLAs) Product Options Features and Configuration Attributes.
Proven experience supporting downstream incentive/compensation systems (e.g. Incent/Xactly) with strong collaboration history with Commissions and Quota teams to ensure correct product pricing and attribution data flows.
Demonstrated ownership of SOX or similar controls including quarterly testing remediation and audit preparation.
Strong data quality background: KPI/SLA definition defect reduction catalog simplification and dashboarding on intake/queues.
Technical fluency: Excel (advanced) working knowledge of SQL/SOQL familiarity with ETL and data conversion for M&A/divestitures.
Excellent problem-solving communication and stakeholder influence skills; adept at orchestrating cross-functional approvals across Finance Tax Legal Product Sales Ops and Order Management.
Ability to manage multiple priorities in fast-paced environments; track record of delivering system/process enhancements in CPQ.
Hands-on experience configuring or validating compensation crediting rules and quota attribution data models between Salesforce CPQ and Incent/Xactly.
Background in pricing condition governance (billing type/frequency revenue recognition rules) and catalog simplification.
Experience designing SharePoint-based intake workflows request tracking and document retention for auditability.
About S&P Global Market Intelligence
At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.
For more information visit In It For You
Our Mission:
Advancing Essential Intelligence.
Our People:
Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity Discovery Partnership
Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:
At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.
US Candidates Only:The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Middle Professional (EEO Job Group) (inactive) 20 - Professional (EEO-2 Job Categories-United States of America) SLSGRP202.2 - Middle Professional Tier II (EEO Job Group)
Required Experience:
Director
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