Protective Services Specialist 3 (PCN 027498)

Anchorage, AK - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged to Apply.

Welcome to the Department of Health.

Wed be delighted to have you join our team.

If you envision yourself in this role and are ready to start an exciting career with us apply today.

This position is open to Alaskan Residents only.

Please check out theresidency definitionto determine if you qualify.

What You Will Be Doing:
In this position you will provide advanced-level casework to include investigation mediation and coordination of protective and statewide supportive services for vulnerable adults. This position serves a wide range of individuals who may suffer from a multitude of significant behavioral medical mental health and socio-economic conditions that occur throughout an adults life span.
This position requires frequent travel within the state of Alaska.

Mission and Values/Culture:
Senior and Disabilities Services mission is to promote the health well-being and safety of vulnerable adults and children. Adult Protective Services staff contribute to the divisions mission by working with individuals and providing them with a variety of available services helping them make informed decisions on those services while allowing them to care for themselves.

Benefits of Joining Our Team:
You will be serving vulnerable adults reported to be experiencing abuse neglect and/or exploitation and engaging with them their families and other professionals to investigate these allegations.

You will utilize a multitude of methods including face-to-face visits review of records and perform safety and risk assessments to determine the safety and well-being of the vulnerable adult.

You will be tasked to engage with the vulnerable populations to determine if they have decision-making capacity to meet their basic needs while minimizing physical psychological and social risks.

As part of this dynamic team you will be making a positive difference in the lives of vulnerable and advanced-aged adults

The Working Environment You Can Expect:
This position is located in Anchorage Alaska: East Anchorage next to East High School.
Work hours can be flexible within the general operating hours of the state.

Who We Are Looking For:
The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:

Analytical Thinking/Problem Solving: Uses a logical systematic and sequential approach to address problems or opportunities or manage a situation by drawing on ones knowledge and experience base and calling on other references and resources as necessary.
Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
Integrity/Honesty: Behaves in an honest fair and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
Interpersonal Skills:Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are pssobily difficult hostile or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity race gender disabilities and other individual differences.

Special Notice:

Requires frequent travel within the State of Alaska via automobile or plane.
A current and valid Alaksa Drivers Liscense.

To view the general description and example of duties for this job class please go to the following link and search for Protective Services Specialist: Qualifications

Competency-Based Minimum Qualifications Instructions
This job class uses competency-based minimum qualifications.Please ensure your application(through work history volunteer experience (duties summary) training education licenses certifications etc.) supports how you have gained the knowledge skills abilities and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description
The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge skills abilities (KSAs) tasks and behaviors used to describe the competency. They typically list expectations rather than specific tasks and are intended to be used only as parameters and guidelines. A competencys description is not intended to exclusively define every KSA task and behavior needed to meet the competency successfully but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Please ensure your application (through work history training education licenses certifications etc.) supports/demonstrates that you possess the minimum required competencies for the job class.

Any combination of education and/or experience that provides the applicant with competencies in

Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.
Writing:Recognizes or uses correct English grammar punctuation and spelling; communicates information (for example facts ideas or messages) in a succinct and organized manner; produces written information which may include technical material that is appropriate for the intended audience.
Technical Credibility:Understands and appropriately applies principles procedures requirements regulations and policies related to specialized expertise.

equivalent to those typically gained by
Training in a social science behavioral science health science guidance and counseling or a closely related field and/or progressively responsible professional experience providing assistance information or referrals to the general public related to social services health care or legal services; in child adult family or group case management licensing or probation services; or providing care or services to delinquent juveniles.

Typically gained by means the prevalent usual method of gaining the competencies expected for entry into the job.
Training and education in this guidance are used interchangeably to refer to the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom online self-study and on-the-job training) from accredited and unaccredited sources and encompasses both long-duration programs (such as post-secondary degrees) and short-duration programs (such as seminars).

Progressively responsible means indicating growth and/or advancement in complexity difficulty or level of responsibility.

Professional experience means work that is creative analytical evaluative and interpretive; requires a range and depth of specialized knowledge of the professions principles concepts theories and practices; and is performed with the power or right to decide or act according to ones own judgment.

Special Note:
Some positions require a valid Alaska drivers license and/or a background investigation including fingerprinting. These requirements will be indicated at the time of recruitment.

Additional Required Information

At the time of the interview please provide the following:

Three (3) professional references whom we may contact by phone one (1) of whom must be your current or most recent supervisor if not already provided in the application.
Current performance evaluation if available.
A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to support that you meet the minimum qualification competenciesif not already provided in the application.

Please read the information below carefully. This applies to your application submission.

SUPPLEMENTAL QUESTIONS
For your application to be evaluated you mustanswer the Supplemental Questions.
The State of Alaska uses four proficiency levels to measure and describe an applicants level of competence in applying certain behaviors knowledge skills and abilities to accomplish a specific task. The four proficiency levels are Mastery Fluency Literacy and Discovery. You must rate your proficiency level for each competency listed in the supplemental questions.

EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies you must fill in the Education section of the application If you have not obtained a degree please indicate the number of units completed Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or provided at the time of interview; if not transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
If education is completed in a foreign college or university it may be used to meet the above requirements if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.The omission of the required documentation listed will result in an incomplete application and you will not receive further consideration.

WORK EXPERIENCE
When using work experience not documented in your application please provide the employers name job title employment dates and whether you worked full-time or part-time Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met Work experience needed to meet the minimum qualifications must be documented in the application If the application does not support minimum qualifications the applicant may not advance to the interview and selection phase of the recruitmentA resume will not be used to determine that minimum qualifications have been met for the position you are applying for.

If you have currently or previously been appointed to a flexibly staffed position please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level Ensure your time and any subsequent flex promotion(s) are documented as a separate position This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application.Noting see resume or CV or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

The State of Alaska does not provide VISA Employer sponsorships.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via a hard copy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or another database you MUST use a Workplace Alaska online or hard-copy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska How to Apply webpage found here: regarding the application process can be directed to the Workplace Alaska hotline at (toll-free) or (907) 465- 4095. If you choose to be contacted by emailplease ensure that your email address is correct on your application and that your spam filter will permit emails from the domain.For information on allowing emails from the domains visit the Lost Password Help page at STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations auxiliary aids or services or alternative communication formats please call 1- in Juneau or TTY: Alaska Relay 711 or 1- or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201 Juneau AK 99811-0201. The State of Alaska is an equal-opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1- (toll-free) or if you are in the Juneau area. Requests for information may also be emailed to .

For assistance with applying for a password please visit Information

For specific information about the position feel free to contact the hiring manager at:

Sandra Jenkins/Protective Services Manager

Phone:

Email:

Required Experience:

Job DescriptionThis Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged to Apply.Welcome to the Department of Health.Wed be delighted to have you join our team.If you envision yourself in this role and are ready to start an exciting career with us apply today.Th...