Senior Business Analyst – Warehousing & Automation

Job Description

The Role
Are you an experienced Business Analyst with a strong background in supply chain warehousing and logistics technology Do you thrive at the intersection of business operations automation and data-driven decision-making We are seeking a skilled Business Analyst to support and enhance our Warehouse Management Systems (WMS) Automated Mobile Robots (AMRs) and Automated Storage and Retrieval Systems (ASRS).

In this role you will serve as a key liaison between business stakeholders and IT teams translating operational needs into clear system requirements and actionable insights. You will play a critical role in optimizing warehouse processes supporting automation initiatives and enabling scalable reliable operations across highly automated distribution environments.

What Youll Do:

• Partner with warehouse operations supply chain and business stakeholders to identify opportunities for process improvement automation and data-driven insights.

• Elicit document and prioritize business system and integration requirements related to WMS AMRs AS/RS and supporting platforms.

• Lead requirements gathering and facilitation sessions asking probing questions to understand end-to-end business processes and capture current- and future-state process flows.

• Serve as the primary liaison between the business community and IT teams including development quality assurance infrastructure and vendors.

• Support the design implementation and continuous improvement of warehouse automation solutions ensuring alignment with operational goals.

• Define key performance indicators (KPIs) and operational metrics; partner with analytics teams to design reports and dashboards that drive visibility and decision-making.

• Lead and contribute to cross-functional projects by managing scope timelines dependencies and stakeholder communications.

• Assist the business with incident and problem management related to warehouse systems; lead root-cause analysis and planning efforts to reduce recurring issues.

• Stay current on emerging trends in warehouse automation robotics and supply chain technology bringing forward recommendations and best practices.

• Mentor and support other business analysts fostering a culture of collaboration learning and continuous improvement.

Your Skills and Abilities (Required Qualifications) :

• Bachelors Degree in Information Systems Supply Chain Management or related field.

• 5 years of experience as a Business Analyst Systems Analyst or Product Owner within supply chain warehousing or logistics environments.

• Hands-on experience with Warehouse Management Systems and familiarity with warehouse automation technologies including Autonomous Mobile Robots (AMRs) and AS/RS.

• Proven ability to translate complex operational processes into clear functional and technical requirements.

• Experience working in highly automated or high-volume distribution environments.

• Proficiency with data analysis and reporting tools (e.g. Excel) and experience consuming BI and reporting platforms such as Cognos Jira Power BI or similar tools.

• Strong communication and facilitation skills with the ability to work effectively across business IT and vendor teams.

• Highly collaborative mindset with a passion for continuous improvement and innovation.

What Will Give You a Competitive Edge (Preferred Qualifications):

• Masters Degree in Information Systems Supply Chain Management or related field.

• Proven experience with Infor Warehouse Management or comparable WMS platforms.

• Proven experience leading and owning small to medium scale supply chain projects with 10 project team members.

• Exposure toindustry leading supply chaintechnologies and digital warehouse transformation initiatives.

About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one were looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex race color national origin citizenship status religion age disability pregnancy or maternity status sexual orientation gender identity status as a veteran or protected veteran or any other similarly protected status in accordance with federal state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment email us or call us your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.