Application deadline: Jan 15 2026
AWS Sales Marketing and Global Services Operations (SMGS) is seeking a Sr. Resource Planning Lead within the Business Planning and Operations team globally supporting the AWS Specialists and Partners Organization (ASP). Within the AWS SMGS organization the the Business Planning and Operations team is responsible for supporting Leadership Sales and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. We own and deliver run the business (RTB) operational cadences build new mechanisms to support organizational growth and scale and drive organizational initiatives. This role will be a member of the Resource Planning team supporting ASP Business Planning initiatives.
This role will have the responsibility to develop develop and evolve current resource planning strategies in alignment with cross-functional teams (HR Recruiting Operations Finance) analyze headcount data to drive business recommendations and lead cross-SMGS initiatives including tool and product launches all in an environment of rapid growth and increasing complexity. This role will work with AWS business leaders to develop and define key business questions then work backwards to deliver meaningful insights that answer those questions. Deep analytic skills strong business judgement and a deep focus on our core planning inputs will reinforce a critical partnership helping to prioritize initiatives identify gaps in process and performance and remove barriers to execution. Key business stakeholders include: Sales Leadership HR Recruiting Cross-SMGS Resource Planning Teams Finance Data Engineers and Business Analysts.
Key job responsibilities
Lead cross-SMGS initiatives such as new tool and mechanism launches
Develop and refine strategy to optimize resources across matrixed organization
Drive cross functional teams (HR Recruiting Sales Operations Finance) to define strategies on Headcount Management best practices and processes
Develop and execute implementation change management and enablement plans for annual resource planning
Deliver simple scalable solutions to difficult problems including manual headcount management processes and annual resource demand planning
Conduct complex data analysis and identify patterns and trends in headcount data
About the team
Our team puts a high value on work-life balance. It isnt about how many hours you spend at home or at work; its about the flow you establish that brings energy to both parts of your life. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
About Sales Marketing and Global Services (SMGS)
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
- 10 years of Microsoft Excel experience
- Bachelors degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience defining refining and implementing sales processes procedures and policies or equivalent
- 5 years of experience in workforce planning resource planning or headcount management
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Proven ability to operate independently in a fast paced highly ambiguous matrixed organization
- Experience supporting sales organizations
- Experience developing data driven solutions to determine and drive improvement
- Experience leading through influence and gaining alignment and buy in from partner resource planning teams
- Demonstrated ability to navigate difficult stakeholder interactions
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
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for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. For salaried roles your Amazon package will include listed sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at $133900 - $181200 annually
National $120500 - $199300 annually