Network Security Specialist – L1

London - UK

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Who we are:

For over 25 years Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving surveillance eDiscovery and analytics solutions. We securely capture and preserve the communications data of the worlds most highly regulated firms giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. Its a place where you can genuinely make an impact and be recognized for it.

We believe great businesses thrive on diversity inclusion and the contributions of all employees. To that end we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other completely free of barriers.

Your role:

The Network Security Specialist L1 is responsible for network/firewall deployments firewall policy configurations and troubleshooting related incident tickets. They will work closely with all members of the IT Operations team to continuously build operate and ensure the integration manageability availability and security of systems and applications. Working closely with other units they will ensure that Global Relays IT Networks integrate well with other technologies such as storage virtualization containerization and any other systems and services.

Your responsibilities:

Take responsibility for network and firewall operations monitoring and configuration especially ACLs and FW policies.
Deploy network and firewall equipment for data centers and offices.
Perform hardware and software upgrades for network and firewall equipment.
Handle and prioritize tickets related to issues with network and VPN access and performance.
Work on special network and firewall projects as assigned from time to time.
Utilize Systems Thinking to understand interdependencies both within the IT Network and Infrastructure and throughout Global Relays interests
Work closely with Operations and Development teams to identify troubleshoot diagnose and correct system related issues as they arise
Participate in strategic planning initiatives as well as selection installation operationalizing and ongoing support of infrastructure enhancements
Provide support to business users and key stakeholders as needed
Participate in the creation of documentation including: Runbooks how-to user guides & technical how-to support guides and Method of Procedures (MoP)
Support and evolve the monitoring and reviewing of system dashboards and critical alerts to ensure system issues are identified escalated and addressed as quickly as possible
Provide support for all Systems Administration escalated incidents or problem related items

About you:

1-3 years experience in Network and Firewall administrator capacity.
Experience in configuring firewall policies and ACLs on network devices.
Experience provisioning maintaining and supporting enterprise and data center networks firewalls VPNs and related dependencies
Experience in configuring Aruba Juniper or Fortinet equipment would be considered an asset
Experience with Aruba wireless systems and ClearPass would be considered an asset
Experience in automation coding and scripting for network and firewall appliance would be considered an asset.
Experience with troubleshooting & resolving complex technical problems management reporting and documentation (how-to processes and procedures MoP)
Proven ability to self-manage and balance assigned work meeting deliverables as scheduled
Experience with OpenSource software and/or service management tools and applications (OpenStack OpenShift Zabbix JIRA Confluence Jenkins etc.)
Good understanding of network protocols including TCP/IP UDP HTTP FTP ARP ICMP MPLS BGP EVPN VXLAN etc.
Demonstrated ability to work both collaboratively in a team environment as well as independently in an effective and organized manner in a complex and challenging environment
Adaptability to work with multiple teams on projects with varying degrees of flexibility/rigidity at different points in the development cycle
Solid experience working in an environment with formally structured IT Operational processes such as work request ticket management incident management change management problem management etc.
ITSM Framework certifications such as ITIL Sigma SIAM or Methodology certifications such as Agile Scrum DevOps are considered a definite asset

Working conditions:

1-3 years experience in Network and Firewall administrator capacity.
Experience in configuring firewall policies and ACLs on network devices.
Experience provisioning maintaining and supporting enterprise and data center networks firewalls VPNs and related dependencies
Experience in configuring Aruba Juniper or Fortinet equipment would be considered an asset
Experience with Aruba wireless systems and ClearPass would be considered an asset
Experience in automation coding and scripting for network and firewall appliance would be considered an asset.
Experience with troubleshooting & resolving complex technical problems management reporting and documentation (how-to processes and procedures MoP)
Proven ability to self-manage and balance assigned work meeting deliverables as scheduled
Experience with OpenSource software and/or service management tools and applications (OpenStack OpenShift Zabbix JIRA Confluence Jenkins etc.)
Good understanding of network protocols including TCP/IP UDP HTTP FTP ARP ICMP MPLS BGP EVPN VXLAN etc.
Demonstrated ability to work both collaboratively in a team environment as well as independently in an effective and organized manner in a complex and challenging environment
Adaptability to work with multiple teams on projects with varying degrees of flexibility/rigidity at different points in the development cycle
Solid experience working in an environment with formally structured IT Operational processes such as work request ticket management incident management change management problem management etc.
ITSM Framework certifications such as ITIL Sigma SIAM or Methodology certifications such as Agile Scrum DevOps are considered a definite asset

Working conditions:

Must be available after hours and / or weekends for emergency related work service impacting incident resolution or maintenance that is required during maintenance windows (outside of regular business hours).

What you can expect:

At Global Relay theres no ceiling to what you can achieve. Its the land of opportunity for the energetic the intelligent the driven. Youll receive the mentoring coaching and support you need to reach your career goals. Youll be part of a culture that breeds creativity and rewards perseverance and hard work. And youll be working alongside smart talented individuals from diverse backgrounds with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity equity and inclusion.

We seek to ensure reasonable adjustments accommodations and personal time are tailored to meet the unique needs of every individual.

To learn more about our business culture and community involvement visit .

Required Experience:

Who we are:For over 25 years Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving surveillance eDiscovery and analytics solutions. We securely capture and preserve the communications data of the worlds most highly regulated firms giving them gre...

Who we are:

Your role:

Your responsibilities:

Take responsibility for network and firewall operations monitoring and configuration especially ACLs and FW policies.
Deploy network and firewall equipment for data centers and offices.
Perform hardware and software upgrades for network and firewall equipment.
Handle and prioritize tickets related to issues with network and VPN access and performance.
Work on special network and firewall projects as assigned from time to time.
Utilize Systems Thinking to understand interdependencies both within the IT Network and Infrastructure and throughout Global Relays interests
Work closely with Operations and Development teams to identify troubleshoot diagnose and correct system related issues as they arise
Participate in strategic planning initiatives as well as selection installation operationalizing and ongoing support of infrastructure enhancements
Provide support to business users and key stakeholders as needed
Participate in the creation of documentation including: Runbooks how-to user guides & technical how-to support guides and Method of Procedures (MoP)
Support and evolve the monitoring and reviewing of system dashboards and critical alerts to ensure system issues are identified escalated and addressed as quickly as possible
Provide support for all Systems Administration escalated incidents or problem related items

About you:

1-3 years experience in Network and Firewall administrator capacity.
Experience in configuring firewall policies and ACLs on network devices.
Experience provisioning maintaining and supporting enterprise and data center networks firewalls VPNs and related dependencies
Experience in configuring Aruba Juniper or Fortinet equipment would be considered an asset
Experience with Aruba wireless systems and ClearPass would be considered an asset
Experience in automation coding and scripting for network and firewall appliance would be considered an asset.
Experience with troubleshooting & resolving complex technical problems management reporting and documentation (how-to processes and procedures MoP)
Proven ability to self-manage and balance assigned work meeting deliverables as scheduled
Experience with OpenSource software and/or service management tools and applications (OpenStack OpenShift Zabbix JIRA Confluence Jenkins etc.)
Good understanding of network protocols including TCP/IP UDP HTTP FTP ARP ICMP MPLS BGP EVPN VXLAN etc.
Demonstrated ability to work both collaboratively in a team environment as well as independently in an effective and organized manner in a complex and challenging environment
Adaptability to work with multiple teams on projects with varying degrees of flexibility/rigidity at different points in the development cycle
Solid experience working in an environment with formally structured IT Operational processes such as work request ticket management incident management change management problem management etc.
ITSM Framework certifications such as ITIL Sigma SIAM or Methodology certifications such as Agile Scrum DevOps are considered a definite asset

Working conditions:

1-3 years experience in Network and Firewall administrator capacity.
Experience in configuring firewall policies and ACLs on network devices.
Experience provisioning maintaining and supporting enterprise and data center networks firewalls VPNs and related dependencies
Experience in configuring Aruba Juniper or Fortinet equipment would be considered an asset
Experience with Aruba wireless systems and ClearPass would be considered an asset
Experience in automation coding and scripting for network and firewall appliance would be considered an asset.
Experience with troubleshooting & resolving complex technical problems management reporting and documentation (how-to processes and procedures MoP)
Proven ability to self-manage and balance assigned work meeting deliverables as scheduled
Experience with OpenSource software and/or service management tools and applications (OpenStack OpenShift Zabbix JIRA Confluence Jenkins etc.)
Good understanding of network protocols including TCP/IP UDP HTTP FTP ARP ICMP MPLS BGP EVPN VXLAN etc.
Demonstrated ability to work both collaboratively in a team environment as well as independently in an effective and organized manner in a complex and challenging environment
Adaptability to work with multiple teams on projects with varying degrees of flexibility/rigidity at different points in the development cycle
Solid experience working in an environment with formally structured IT Operational processes such as work request ticket management incident management change management problem management etc.
ITSM Framework certifications such as ITIL Sigma SIAM or Methodology certifications such as Agile Scrum DevOps are considered a definite asset

Working conditions:

What you can expect:

Global Relay is an equal-opportunity employer committed to diversity equity and inclusion.

We seek to ensure reasonable adjustments accommodations and personal time are tailored to meet the unique needs of every individual.

To learn more about our business culture and community involvement visit .

Required Experience: