Our hospital is a leading center for compassionate patient-centered care combining cutting-edge medical technology with a strong commitment to teamwork and professional growth. We foster a supportive and inclusive culture where every team members contribution is valued and continuous learning is encouraged. Prospective candidates can look forward to joining a collaborative environment that prioritizes innovation excellence and making a meaningful impact in our community.
Position Overview
- The Customer Service Representative / Receptionist contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks providing valuable support to the hospital.
Key Responsibilities
- Provides excellent customer service in-person over the phone and during high-stress situations.
- Manages lobby flow addresses concerns calms distressed owners and schedules appointments.
- Handles basic medical emergencies for pets and owners ensuring safety and well-being.
- Assists with medication pickups inquiries and provides information about services and products.
- Inputs and manages data in practice management software including billing and accounts.
- Assists with retail sales weighing pets processing faxes and maintaining records.
- Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
Qualifications (Required)
- Must have one or more years of customer service experience
Preferred Skills (Nice to Have)
Schedule
- Thursday and Friday from7am-3pm (must take both shifts)
At PetVet Care Centers were committed to a Culture of Care for pets for the people who love them and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11000 dedicated professionals including 1700 veterinarians we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Our model is built on partnership collaboration and local medical autonomy empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether youre providing care in a hospital or supporting operations behind the scenes PetVet is a place where you can grow your career stay connected to your purpose and make a meaningful impact.
You care for pets. We care for you.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race color age gender gender identity or expression sexual orientation marital status pregnancy religion citizenship national origin/ancestry physical/mental disabilities military status or any other basis prohibited by law. EOE M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see ourprivacy noticefor additional information about our data practices.
Required Experience:
Unclear Seniority
Our hospital is a leading center for compassionate patient-centered care combining cutting-edge medical technology with a strong commitment to teamwork and professional growth. We foster a supportive and inclusive culture where every team members contribution is valued and continuous learning is enc...
Our hospital is a leading center for compassionate patient-centered care combining cutting-edge medical technology with a strong commitment to teamwork and professional growth. We foster a supportive and inclusive culture where every team members contribution is valued and continuous learning is encouraged. Prospective candidates can look forward to joining a collaborative environment that prioritizes innovation excellence and making a meaningful impact in our community.
Position Overview
- The Customer Service Representative / Receptionist contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks providing valuable support to the hospital.
Key Responsibilities
- Provides excellent customer service in-person over the phone and during high-stress situations.
- Manages lobby flow addresses concerns calms distressed owners and schedules appointments.
- Handles basic medical emergencies for pets and owners ensuring safety and well-being.
- Assists with medication pickups inquiries and provides information about services and products.
- Inputs and manages data in practice management software including billing and accounts.
- Assists with retail sales weighing pets processing faxes and maintaining records.
- Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
Qualifications (Required)
- Must have one or more years of customer service experience
Preferred Skills (Nice to Have)
Schedule
- Thursday and Friday from7am-3pm (must take both shifts)
At PetVet Care Centers were committed to a Culture of Care for pets for the people who love them and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11000 dedicated professionals including 1700 veterinarians we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Our model is built on partnership collaboration and local medical autonomy empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether youre providing care in a hospital or supporting operations behind the scenes PetVet is a place where you can grow your career stay connected to your purpose and make a meaningful impact.
You care for pets. We care for you.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race color age gender gender identity or expression sexual orientation marital status pregnancy religion citizenship national origin/ancestry physical/mental disabilities military status or any other basis prohibited by law. EOE M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see ourprivacy noticefor additional information about our data practices.
Required Experience:
Unclear Seniority
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