Claims Manager

Puyallup, WA - USA

Hourly Salary: $ 22 - 25

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Customer-Focused Team Driven and Company Centric

Claims Manager SERVPRO Team Friermuth

About Us

We restore lives and property with urgency care and excellenceevery time. Our mission is to serve people bringing calm clarity and confidence when it matters most. Our vision is to be the most trusted name in restoration powered by a team that leads with heart and hustle.

Core Values & Guiding Principles

Heart & Hustle Give your Best

Accountability Own the Outcome

Alignment One team. One mission. Zero excuses. TEAMWORK WINS

Positivity Here to Help

Integrity Do What is Right

Role Overview

As a Claims Manager youll perform tasks related to customer calls job monitoring tracking coordination and job file audits. Youll create preliminary estimates and job file backup. Youll work closely with our internal team customers and insurance partners always acting with urgency and integrity.

Responsibilities

Monitor Job file status and job file audit status

Maintain job file WIPs

Monitor and ensure client requirements are followed

Review and validate initial field documentation

Create preliminary estimate

Maintain internal and external communications

Complete and review job file documentation for final upload and the audit process

Perform job close-out

Qualifications

2 year(s) of administrative or office-related experience and business experience

Experience in the commercial cleaning and restoration or insurance/service industry is strongly desired

Experience with writing estimates job file processes and quality assurance a plus

Outstanding written and verbal communication skills including proper pronunciation and grammar and a consistently courteous and professional tone of voice at all times

Ability to remain calm and professional during tense or stressful situations

Excellent organizational skills and strong attention to detail

Very self-motivated and goal-oriented

Capability to work in a fast-paced team-oriented office environment

Proficiency in Microsoft Office (i.e. Outlook Word Excel)

Ability to learn new software including Xactimate and proprietary software

Minimum of HSD/GED Associates/bachelors degree preferred

Ability to successfully complete a Servpro required background check and drug screen subject to applicable law.

Benefits

Competitive pay career path planning and training.

Dental health and vision insurance available day 1.

401(k) with employer match paid holidays PTO and sick leave.

Employee referral and recognition programs.

Work Environment

MondayFriday 8:00am5pm. On-site position; not remote/hybrid.

SERVPRO Team Friermuth supports and hires military veterans and spouses.

Compensation: $22.00 - $25.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.

Required Experience:

Manager

Benefits:401(k)401(k) matchingCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceCustomer-Focused Team Driven and Company CentricClaims Manager SERVPRO Team FriermuthAbout UsWe restore lives and property with urgency care ...