Greenberg Traurig (GT) a global law firm with locations across the world in 15 countries has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package along with the opportunity to work within an innovative and collaborative environment.
Join our Technology Team as an Endpoint Applications Specialist located in various offices.
We are seeking a professional who thrives in a fast-paced deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiative adaptability and innovation we invite you to join our team.
This role can be based in various offices on a remote basis. This role reports to the Endpoint Applications Manager.
Position Summary
The Endpoint Applications Specialist is responsible for evaluating customizing implementing administering and providing Tier 3 (subject matter expert) support for all core firm endpoint applications and their upgrades. This includes Microsoft Office 365 products and add-ins PDF software document productivity tools SaaS applications and team assigned applications across the firm.
Key Responsibilities
Evaluates deploys manages and supports assigned applications at the enterprise level
Creates project plans sets schedules and executes application rollouts and upgrades
Performs product and system analyses/testing and presents recommendations to management
Reconfigures or customizes applications as needed to satisfy user requirements
Works with users other specialists and system engineers to address system/application issues or enhance workflow procedures
Prepares all documentation for assigned projects including user and business requirements
Communicates product updates and technical specifications to diverse audiences within the GT environment
Maintains and further develops in-house macros customizations and tools
Creates low code process flows using industry standard robotic process automation (RPA) tools such as Microsoft Power Automate and UIPath
Provides Tier 3/subject matter expert (SME) support for all core applications assigned to the team
Creates and delivers presentations to various audiences assigned by the Endpoint Applications manager
Appears on camera for meetings with colleagues and vendors
Other duties as deemed appropriate by the Endpoint Applications Manager
Qualifications
Skills & Competencies
Strong technical knowledge in the use configuration and deployment of Microsoft 365 Applications
Strong technical knowledge of Microsoft Windows Operating Systems
Strong technical knowledge of Microsoft Office document creation and recovery
Familiarity with automation languages such as VB PowerShell Python JavaScript and JSON a plus
Comfortable working with SQL Query Language to query and manage SQL databases
Strong knowledge and experience working with document management systems document comparison/metadata applications and legal macro packages
Strong knowledge and experience working in the registry and maintaining group policy
Knowledge of cybersecurity principles and practices including threat detection risk management and data protection
Basic understanding of AI its risks and implementation. Familiarity with Copilot for M365 a plus
Familiarity with tools like firewalls VPN intrusion detection systems and encryption technologies
Familiarity with project management processes with an emphasis on managing projects assessing priorities and achieving solutions under deadline
Ability to take an assignment from inception to completion with minimal supervision or by following broad guidelines with a strong sense of ownership and accountability
Excellent oral and written communication skills and the ability to build effective internal and external client relationships
Proficiency in using collaboration tools such as Microsoft Teams
Education & Prior Experience
Bachelors degree in computer science and/or Information Systems or equivalent experience
Minimum two years experience in applications testing configuration deployment administration and support
A Net Microsoft Office User Specialist Certifications a plus
GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individuals race sex or other protected characteristics and to the principles of non-discrimination on any protected basis.
Required Experience:
IC
Greenberg Traurig, LLP has more than 2750 attorneys in 48 locations in the United States, Europe and the Middle East, Latin America, and Asia. The firm is a 2022 BTI “Highly Recommended Law Firm” for superior client service and is consistently among the top firms on the Am Law Global ... View more