Operations Analyst

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Otis is the world leader in reliable efficient and technologically advanced elevators escalators and people-moving systems. Our revolutionary Gen2 elevators energy-saving ReGen drives and NCE green escalator have clearly set the industry standard for innovation safety and performance. More than 2.4 million Otis elevators and escalators are currently in operation throughout two hundred different countries. We are proud to have a global team that continues to rise to the challenges of a fast-moving company. Together the people of Otis are creating new ideas and opportunities by collaborating across time zones geographies and cultures. So just imagine where we can take you!

The Otis Service Center NA Parts Center is looking for a Operations Analyst to join our team.

On a typical day you will:

The NA Parts Center is responsible for receiving inventory control and distribution of Otis Service and Modernization parts globally. Duties include daily data collection and analysis exploiting parts distribution trends and inventory control improvement and sustainment initiatives. Candidate must be consummate problem solver and collaborator using data for calls to actions committed to continuous improvement. Candidate must also be a strong partner and communicator with internal and external colleagues including but not limited to third party logistics transportation providers supply chain suppliers sales representatives and project managers in a fast-paced warehousing environment.

What you will need to be successful:

Education

The successful candidate should have a High School diploma or equivalent. A bachelors degree preferred.

Experience/Qualifications

• Candidate should have knowledge and understanding of basic warehousing parts distribution skills.

• Enjoy a positive attitude with the ability to work independently.

• Demonstrate advanced skills in Microsoft Excel/Access for inventory comparisons charts independently.

• Use or learn Linux/Mainframe Structured Query Language (SQL) and other software integrations.

• Identify and analyze elevator service and modernization parts for inventory purchase orders receiving discrepant damages parts identification counting order fulfillment and order transport in coordination with third party providers.

• Perform inventory controls to identify justifiable cycle counts and acceptance of adjustments while using Microsoft Excel/Access and other applications where applicable.

• Possess a working knowledge of receiving and shipping operations including distinguishing between purchase order types ordering new material inventory storage and order fulfillment practices in data analysis.

• Practice excellent interpersonal organizational verbal and written communication skills.

• Flexibility to accommodate changes in production and work schedules to meet deadlines including weekend work and overtime as requested.

• Adhere to Otis safety and quality standards and absolutes.

• Able to safely lift a minimum of 49 lbs. (unassisted) bending walking standing sitting in warehousing and manufacturing environments.

• Ability to travel up to 10% of the time.

• Minimum of 2-3 years working in elevator service parts environment or adjacent industry is preferred. Adaptable candidates with strong data driven skills okay if willing to jump in and learn.

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

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