Technical Trainer (mfd)
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
As a Technical Training Specialist you will create coordinate and manage all training related activities for internal and external parties. Our DCS Department is providing UPS Solutions for Data Center all over the EMEA Market.
You will be taking part in onboarding new employees customers and service partners as well as ensuring our service organization is kept up to date with knowledge related to new products procedures and services. We offer training in various formats such as classroom webinars and online portal. The target audience is mainly B2B professionals at different levels and in different roles. Some travelling will be needed.
Responsibilities and tasks
- Plan organize and host training sessions in our Training Center in Germany
- Develop and maintain training content for new and existing products.
- Develop and maintain online training portal (Academy)
- Collect and store training records issued certificates and manage the recertification process.
- Arrange newcomer onboard training program and training paths
- Maintain team member skill matrix and development training plan.
- Analyze various support channels for identification of new training topics.
- Occasional international Field Service travelling
Qualifications :
- Bachelors or Masters Degree in electrical engineering or relevant field.
- At least 5 years of proven experience in a technical training or similar role
- Experience with training portal management and content development.
- Experience with technical products (HW and/or SW)
- Experience with and understanding of complex electrical systems.
- Ability to create content (video photo presentations and documentation)
- Experienced in cross functional team collaboration
- Familiar/skilled in typical content creation tools such as InDesign HTML5 Photoshop Premiere Pro or similar tools (MS Windows Based).
- Excellent communication skills in English and German. Another European language will be considered a plus.
- Organized and strategic
- Independent and self-learning
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Performance Testing
- Organizational skills
- Classroom Experience
- Learning Technology
- Instructional Design
- Customer Support
- IT Service Management
- LMS
- Software Testing
- Training & Development
- Adobe Captivate
- Public Speaking
About Company
Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energ ... View more
