Application Integrator L3 Administrator (APIs & Protocols)

Position Description:

Company Profile:
Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting to systems integration managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at .

Job Title: Application Integrator L3 Administrator (APIs & Protocols)

Position: SSE

Experience: 7 yrs

Category: IT Infrastructure

Main location: Bangalore

Position ID: J1225-2087

Employment Type: Full Time

Qualification: Bachelors degree in Computer Science or related field or higher with minimum 7 years of relevant experience.

Job Description:
Position Description
At CGI were a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72000 professionals located in 40 countries. Founded in 1976 CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources expertise stability and dedicated professionals needed to achieve. At CGI were a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72000 professionals located in 40 countries. Founded in 1976 CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources expertise stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at .
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position however only candidates selected for interviews will be contacted. No unsolicited agency referrals please.


Your future duties and responsibilities
Application Integrator L3 Administrator / Engineer (APIs & Protocols)

Location: Hyderabad Chennai BangalorePune

Role Overview:

The Application Integrator L3 Administrator is responsible for advanced design management troubleshooting and optimization of enterprise application integrations. This includes API management middleware integration and protocol based connectivity across heterogeneous systems. The role requires deep expertise in integration technologies strong problem solving skills and the ability to resolve complex issues independently while ensuring seamless interoperability between applications.

Key Responsibilities
- Provide L3 support for escalated incidents related to application integrations APIs and middleware.
- Design implement and maintain API integrations (REST SOAP GraphQL) across enterprise applications.
- Manage and optimize integration protocols (HTTP/S FTP/S MQ JMS TCP/IP).
- Administer and enhance API gateways and integration platforms (MuleSoft Apigee Azure API Management WSO2).
- Troubleshoot complex issues related to data exchange authentication and connectivity.
- Conduct performance tuning capacity planning and monitoring of integration workflows.
- Implement security controls for APIs and integrations (OAuth JWT SSL/TLS certificates).
- Automate integration tasks using Python PowerShell or Ansible.
- Collaborate with application infrastructure and security teams to ensure seamless interoperability.
- Lead root cause analysis for integration failures and document resolutions.
- Maintain knowledge base and documentation for integration patterns APIs and troubleshooting guides.


Required qualifications to be successful in this role
- 712 years of experience in application integration with strong L3 expertise.
- Hands on experience with API design development and management (REST SOAP GraphQL).
- Strong knowledge of integration protocols and middleware platforms (Apache Kafka IBM MQ Tibco MuleSoft).
- Expertise in authentication authorization and secure data exchange.
- Experience with cloud integration services (Azure Logic Apps AWS API Gateway GCP Apigee).
- Familiarity with DevOps pipelines and CI/CD integration deployments.
- Proficiency in scripting and automation for integration tasks.
- Solid understanding of networking concepts firewalls and load balancers.
- Ability to lead critical incident resolution and mentor junior integrators.
Preferred Qualifications
- Certifications: MuleSoft Certified Integration Architect Apigee Certification Microsoft Certified: Azure Integration Services.
- Experience with event driven architectures and microservices integration.
- Exposure to monitoring tools (Splunk Dynatrace AppDynamics) for integration visibility.
- Knowledge of ITIL processes for incident problem and change management.
Behavioural Competencies :
Proven experience of delivering process efficiencies and improvements
Clear and fluent English (both verbal and written)
Ability to build and maintain efficient working relationships with remote teams
Demonstrate ability to take ownership of and accountability for relevant products and services
Ability to plan prioritize and complete your own work whilst remaining a team player
Willingness to engage with and work in other technologies

CGI is an equal opportunity addition CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Life at CGI:
It is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team one of the largest IT and business consulting services firms in the world

Your future duties and responsibilities:

Application Integrator L3 Administrator / Engineer (APIs & Protocols)

Location: Hyderabad Chennai BangalorePune

Role Overview:

The Application Integrator L3 Administrator is responsible for advanced design management troubleshooting and optimization of enterprise application integrations. This includes API management middleware integration and protocolbased connectivity across heterogeneous systems. The role requires deep expertise in integration technologies strong problemsolving skills and the ability to resolve complex issues independently while ensuring seamless interoperability between applications.

Key Responsibilities
- Provide L3 support for escalated incidents related to application integrations APIs and middleware.
- Design implement and maintain API integrations (REST SOAP GraphQL) across enterprise applications.
- Manage and optimize integration protocols (HTTP/S FTP/S MQ JMS TCP/IP).
- Administer and enhance API gateways and integration platforms (MuleSoft Apigee Azure API Management WSO2).
- Troubleshoot complex issues related to data exchange authentication and connectivity.
- Conduct performance tuning capacity planning and monitoring of integration workflows.
- Implement security controls for APIs and integrations (OAuth JWT SSL/TLS certificates).
- Automate integration tasks using Python PowerShell or Ansible.
- Collaborate with application infrastructure and security teams to ensure seamless interoperability.
- Lead root cause analysis for integration failures and document resolutions.
- Maintain knowledge base and documentation for integration patterns APIs and troubleshooting guides.

Required qualifications to be successful in this role:

- 712 years of experience in application integration with strong L3 expertise.
- Handson experience with API design development and management (REST SOAP GraphQL).
- Strong knowledge of integration protocols and middleware platforms (Apache Kafka IBM MQ Tibco MuleSoft).
- Expertise in authentication authorization and secure data exchange.
- Experience with cloud integration services (Azure Logic Apps AWS API Gateway GCP Apigee).
- Familiarity with DevOps pipelines and CI/CD integration deployments.
- Proficiency in scripting and automation for integration tasks.
- Solid understanding of networking concepts firewalls and load balancers.
- Ability to lead critical incident resolution and mentor junior integrators.
Preferred Qualifications
- Certifications: MuleSoft Certified Integration Architect Apigee Certification Microsoft Certified: Azure Integration Services.
- Experience with eventdriven architectures and microservices integration.
- Exposure to monitoring tools (Splunk Dynatrace AppDynamics) for integration visibility.
- Knowledge of ITIL processes for incident problem and change management.

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Skills:

• Incident Management

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.