Sr. Manager, Field Application Scientist (BioProduction)
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Job Location:
Saint Louis, MI - USA
Monthly Salary:
$ 119000 - 177000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Cleanroom: no hair products jewelry makeup nail polish perfume exposed piercings facial hair etc... allowed OfficeJob Description
As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
At Thermo Fisher Scientific youll guide a collaborative team of Application Scientists while supporting customer success and technical excellence. This leadership role combines scientific expertise with business understanding to deliver exceptional customer experiences and drive growth. Youll oversee pre- and post-sales technical support manage customer education programs and develop innovative solutions across our product portfolio.
Working closely with cross-functional teams youll develop and implement initiatives to enhance customer satisfaction optimize operational efficiency and expand market presence. Youll support a culture of continuous improvement while mentoring your team to deliver outstanding technical support and customer service. This role offers the opportunity to make a significant impact on both customer success and team development while advancing scientific innovation.
LOCATION:
This is a customer facing position supporting Upstream Bioproduction clients located West of the Mississippi. Residency within this regional territory is required no relocation assistance is provided.
REQUIREMENTS:
Advanced Degree plus 6 years of experience or Bachelors Degree plus 8 years of experience in life sciences or related industry with demonstrated technical expertise
Preferred Fields of Study: Life Sciences Chemistry Biochemistry or related scientific field
3 years of people management experience including direct supervision of technical teams
Proven track record of developing and executing strategic customer support initiatives
Strong understanding of sales processes and customer relationship management
Excellence in cross-functional collaboration and stakeholder management
Outstanding presentation and communication skills
Deep technical knowledge in relevant scientific applications and methodologies
Experience with quality management systems and regulatory compliance
Demonstrated ability to analyze business metrics and drive performance improvements
Strong project management and organizational skills
Proficiency in Microsoft Office suite and CRM systems
Additional languages beneficial
Ability to travel up to 40-50% of time
Experience managing customer education programs and technical training initiatives
Track record of building and maintaining strong customer relationships
Ability to translate complex technical information for various audiences
Compensation and Benefits
The base salary range estimated for this position in St. Louis MO is between 119000 to 177000.
This position is eligible to receive a sales commission based on individual performance in accordance with company policy. We offer a comprehensive Total Rewards package our U.S. colleagues and their families can count on which includes:
A choice of national medical and dental plans and a national vision plan including health incentive programs
Employee assistance and family support programs and tuition reimbursement
At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy
Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan
Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Compensation and Benefits
The salary range estimated for this position based in Missouri is $119000.00$177000.00.This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes:
A choice of national medical and dental plans and a national vision plan including health incentive programs
Employee assistance and family support programs including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy
Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan
Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits please visit: Experience:
Manager
Key Skills
- Laboratory Experience
- ADAS
- LAN
- Debugging
- Technical Writing
- Product Demos
- Customer Support
- Automotive Diagnostics
- Cloud Architecture
- Spectroscopy
- System Administration
- Unity
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
