Medical Records Specialist Part Time Onsite

Medical Records Specialist (Onsite)- Part- Time

Location: 195 Page Mill Road Suite 103 Palo Alto CA 94306
Type: Part-Time (Onsite)

At Midi Health accuracy and timeliness arent just operational details they directly impact patient care billing outcomes and regulatory compliance.

As our Medical Records Specialist youll play a critical role in ensuring that sensitive patient and operational documents are handled securely routed correctly and processed without delay. This role is essential to keeping our virtual care operations running smoothly.

Mail Intake & Processing

• Receive open sort and log incoming physical mail daily

• Identify and categorize documents including:

  • Lab results

  • Referrals

  • Insurance notices

  • Pharmacy communications

  • Clinical correspondence

• Digitize documents using high-volume scanners and route appropriately:

  • Clinical documents EHR / billing vendor

  • Non-clinical documents (HR Finance RCM Operations) internal teams

• Fax time-sensitive medical documents following established workflows

• Proactively update mailing addresses with organizations sending patient information

Compliance & Accuracy:

• Maintain strict compliance with HIPAA and company privacy policies

• Ensure precise document labeling indexing and routing (low tolerance for error)

• Flag urgent or time-sensitive materials and escalate immediately per protocol

Vendor & Address Management:

• Contact insurance plans pharmacies labs and vendors to correct or update mailing addresses

• Maintain accurate mail logs and address correction records

Collaboration & Support:

• Partner closely with clinical revenue cycle and administrative teams

• Support audits special projects and ad-hoc operational needs as assigned

• 13 years of experience in a healthcare medical office or HIPAA-regulated environment

• Experience handling confidential medical or financial documents

• Exceptional attention to detail and ability to follow standardized processes

• Ability to work independently with minimal supervision

• Comfort using scanners fax machines and document management tools

• Clear written and verbal communication skills

Preferred Qualifications

• Background in medical records HIM document management or healthcare operations

• Familiarity with EHR systems (e.g. Athenahealth Epic Cerner)

• Experience working with insurance companies pharmacies or laboratories

• Experience in a high-volume accuracy-sensitive environment

• On-site role starting at 3 days per week

• Sedentary work with frequent computer use

• Ability to lift and carry mail/packages up to 25 lbs

• Regular use of scanning faxing and office equipment

At this time Midi is unable to provide visa sponsorship. Candidates must be authorized to work in the U.S. without current or future sponsorship needs.

The Salary range for this role will depend on experience. The range is $20-30hr.

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Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.

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