Program Manager – Global Attractions Programs
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Job Location:
Orlando, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
JOB SUMMARY:
This role requires a strong understanding of attraction systems including control systems ride vehicles show action equipment and media technologiesas well as emerging platforms such as guest interface systems gaming systems facial recognition machine vision and AI applications. The Program Manager will collaborate with a diverse group of stakeholders including engineering maintenance creative Parks Technology and external partners to ensure alignment accurate data management and successful program execution.
MAJOR RESPONSIBILITIES:
- Lead the strategic planning and execution of long-term (510 year) lifecycle strategies for complex attraction systems encompassing ride and show controls (GAP/LRP RCS SCS VCS FCS HMI RSN OCC/MCC/TCC consoles) ride vehicles show action equipment special effects animation audio/video lighting and projection and flame/pyro/cryo systems. Drive innovation through integration of emerging technologies such as guest interface systems gaming platforms facial recognition machine vision and AI applications. Collaborate cross-functionally with internal teams and external vendors to conduct comprehensive ride system assessments including obsolescence studies and prioritized recommendations. Oversee project implementation schedules ensuring alignment with deliverables budgets and deadlines. Facilitate stakeholder engagement and subject matter expert input to define scope develop roadmaps and maintain timeline integrity. Navigate and resolve conflicting feedback to achieve consensus and maintain project momentum. Ensure sustainment projects are delivered on-time on-budget and to quality standards while maintaining alignment across leadership and partner teams.
- Lead or actively participate in project kickoffs presenting key deliverables initial specifications timelines and budget frameworks. Oversee and manage current-year capital projects related to technical systems ensuring alignment with budget estimates cash flow forecasts and milestone commitments. Conduct weekly reviews with project managers to assess risks track progress and ensure achievement of quarterly targets. Collaborate with Finance and leadership to communicate budget changes and secure necessary approvals. Maintain accountability for staying within agreed-upon budgets proactively informing stakeholders of any changes to scope assumptions or emerging issues. Monitor project budgets and schedules daily manage work-back schedules and process all project change orders. Identify and resolve potential delays or compliance risks ensuring tactical quality across all client partner deliverables and facilitating smooth handoffs from vendors.
- Drive effective communication and informed decision-making by developing and maintaining detailed project plans that promote awareness while preserving project scope. Facilitate cross-functional collaboration across Engineering IT Creative Ride & Show and Operations teams to ensure strategic alignment and seamless execution. Prepare and deliver program status updates and strategic recommendations to senior leadership ensuring transparency and accountability. Document all project opportunities with comprehensive scope definitions visuals and technical specifications. Support broader team initiatives by performing additional duties as assigned.
- Understands and actively participates in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
- Performs other duties as assigned.
EDUCATION:
- Bachelors degree in Business Management Construction Management or Engineering Management is preferred
- Or equivalent education and experience.
EXPERIENCE:
- 5 years of experience working in theme park and resort projects
- Experience dealing with large scale construction projects along or with experience in working carious positions with a general contractor dealing with estimating budgeting bidding field experience dealing with all aspects of projects required
- Or equivalent combination of education and experience.
Your talent skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
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Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & 2026 Universal Studios. All rights reserved. EOE
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
