Real Estate Technician (ARRC ARW Employees Only Alaska Railroad)
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Job Location:
Anchorage, AK - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description
Please note that for the first six calendar days of this posting it is only open to ARW represented employees. If during the initial six days which ends on January 15 2026 a qualified ARW represented employee(s) applies it shall be awarded in accordance with Section 52.06 of the ARW Collective Bargaining Agreement (CBA). If there are no successful ARW represented bidders this posting shall be extended to January 23 2026 and will be considered open to all other applicants.
PURPOSE OF POSITION:
Provides technical and general administrative support to the Real Estate Department; issues contracts for use of ARRC property and dock facilities. Provides contract administration billing collections and support. Provides administrative support for Vice President Real Estate Director Real Estate Director of Facilities and other department managers and supervisors; assists with special projects. There are currently two positions responsible for the following activities; the workload is assigned between the two positions to meet department priorities.Duties and Responsibilities:
Issues general permits and contract supplements for use of ARRC property. Serves as primary point of contact for Dock Use Permits Boat Storage and Vendor Permits. Receives reviews and analyzes permit applications for use of ARRC dock facilities to determine appropriate process and permit document to authorize use. Prepares and issues permit documents. Ensures appropriate insurance is provided. Enters contracts in Real Estate Management Database System (System). Determines applicable permit fee based on authorized use. Administers contracts throughout permit term to assure compliance with contract provisions. Prepares invoices for permits issued based on appropriate schedule or tariff. Monitors Accounts Receivable to ensure payments are made as required. Contacts Permittee as needed for non-compliance issues or collections. Tracks required insurance updates database runs expired insurance report. Prepares and sends follow-up letter to tenants requesting updated insurance certificates as needed.
Issues invoices for docking and wharfage for the Seward cruise and an invoice log and backup documentation for audit purposes.
Performs administrative duties for office personnel including the following: sorts and distributes mail responds to callers and visitors provides assistance and/or routes to appropriate personnel coordinates meetings coordinates travel arrangements assists with special projects assists in development of marketing brochures tenant notices and customizes invitations forms and handouts. Prepares expense reports AFEs and check requests enters requisitions and BPOs into the purchasing system codes invoices with appropriate center/GL code files invoices and tracks expenses by project.
Responsible for maintaining Real Estate contract files. Maintains accurate and complete files of ARRC permits and leases in addition to real estate subject project and environmental files. Maintains reference library of reports and studies. Maintains record of files transferred to offsite storage and tracks files retrieved and returned to storage. Acts as file management resource for the Real Estate staff.
Writes a variety of letters to customers over own signature including collection letters when accounts become delinquent contract compliance issues customer complaints and requests for information. Researches information as required to respond to queries by using the Real Estate Database Management System contract file or contacting other departments.
Provides budget support including expense detail. Prepares spreadsheet for cruise and freight dock billings to track revenue and provide a year-to-year comparison of dock revenue by customer.
Coordinates activities associated with Ship Creek parking lots. Works directly with a parking management service to set up and maintain lots each summer. Coordinates with Passenger Services Department regarding Depot parking lot. Responds to customer complaints regarding parking lots. Coordinates with service contractor as needed to resolve complaints if appropriate. Makes site inspections as needed throughout the summer. Reviews and tracks expenses and revenue for the parking lots.
Provides on an as needed basis support to the Leasing Manager. Sets up new lease files as needed. Tracks required documentation including lease application credit application and environmental information. Prepares public notice for newspaper and ARRC website. Prepares draft documents (e.g. new leases supplements assignments for review by Leasing Manager and the ARRC Legal Department. Finalizes lease documents for execution. Enters lease and billing information in the System. Sends documents to be recorded in the appropriate recording district. Runs a report of leases for scheduled rent adjustments. Works with the Leasing Manager to request bids for scheduled appraisals. Prepares notification letters to tenants for scheduled appraisals and drafts rent adjustment letters. Updates the billing information in the System.
Works with Security on trespass issues related to Boat Storage parking lots and ice climbing permits.
Maintains supply inventory by ordering and purchasing supplies for the department. Updates Department Bulletin Board. Ensures operation of equipment by completing preventive maintenance requirements and calls for repairs when necessary.
Contributes to team effort by accomplishing related duties as needed.
Factor 1 - Knowledge Required
High school diploma or GED equivalent is required. Two years college level course work is preferred. Knowledge of Real Estate terminology practices and procedures is preferred. Must be able to read and interpret ARRC Tariffs and ARRC accounting procedures and apply to permit / lease contracts dock use boat storage and vendor permitting and invoicing. Must have knowledge of grammar punctuation sentence structure formats and filing standards for a corporate office. Must be able to research and organize information into meaningful and concise reports. Must have the ability to communicate clearly and concisely both orally and in writing. Requires ability to write letters in response to queries providing appropriate information based on past experience and knowledge of Railroad operations specifically related to lease and permit contracts. Requires skill and ability to proficiently operate a personal computer with intermediate to advanced level using Word for use of large documents with headers/ footers advanced formatting and Excel to include use of formulas data management lookup tables pivot tables etc. Required to run reports and retrieve data from database management systems in order to develop reports based on general requests for supervisor. Required to know ARRCs accounting codes for coding invoices. Requires knowledge of ARRCs Financial System including Accounts Receivable to research information on customer accounts. Must understand the budget preparation process to input budget and run reports and the purchasing management systems to input requisitions. . Must be able to use tact and courtesy in dealing with employees and customers at all times.
Factor 2 - Supervisory Control
Performs duties under the general supervision of the Manager Real Estate Contracts and Billing on department administrative permitting leasing and invoicing duties. Incumbent uses own initiative in establishing priorities in determining how to respond to queries. Incumbent expected to use independent judgment in responding to issues related to depot tenants and boat storage facilities. Must be able to work independently on assigned duties to prioritize plan and organize workflow to meet deadlines. Also performs duties directly for the departments Vice President managers and supervisors on special projects. Performance of duties is reviewed from the standpoint of timely completion and accuracy of assignments.
Factor 3 - Guidelines
Procedures for performing work have been established for some assignments. Procedures for issuing permits and leases are established as a guide. Form documents have been prepared for ARRC contracts. Determines appropriate form document based on a case by case basis. ARRC Tariff is used to determine applicable rate when billing for freight and passenger use permits. Uses Accounts Receivable procedures in performance of duties. Able to use initiative and judgment in determining appropriate ARRC or department guidelines references and procedures for application to specific tasks or situations. Must be flexible when specific guidelines are not available to determine appropriate process based on past experience and end result required. Must maintain the workflow by studying methods and developing procedures. Incumbent maintains a desk procedures manual for future reference.
Factor 4 - Complexity
The position involves a wide variety of duties requiring different processes procedures and application of rules. Applies ARRC Tariff in determining applicable rates for dock use for passenger and freight billings. Uses Accounts Receivable system and procedures in collection process. The position requires the ability to use personal judgment to react professionally to a wide range of business situations. The nature of the work is fast paced time sensitive requiring quick response. Inputs updates and maintains contract information in a complex real estate database management system. Incumbent is required to read and interpret contracts in order to determine appropriate action and/or response to queries related to depot leases and boat storage permits. The Department handles a large volume of contract documents. Real Estate files are permanent records with legal impacts and must be maintained to assure ability to retrieve documents as needed.
Factor 5 - Scope and Effect
The interpersonal skills and work product directly affects the ARRCs image in the eyes of the general public customers public agencies and private industry personnel and will directly impact income for the railroad. This position has a significant impact on the ability of the Department to issue new contracts maintain contract records respond to queries and track documents for follow-up action. The effectiveness of incumbent in supporting staff in accomplishing department objectives and organizing work is essential to the success of the Department as a major source of revenue to the corporation. Responding to tenant requests is essential to maintaining a good relationship and image in the real estate and business community.
Factor 6 - Personal Contacts
Contacts are with ARRC employees customers and the general public real estate industry professionals and representatives of public agencies that can materially affect the success of the department. Must demonstrate sound professional judgment maturity dependability and the ability to handle people with tact and courtesy at all times.
Factor 7 - Purpose of Contact
Contacts are for the purpose of obtaining/providing information in order to perform everyday duties related to all forms of contracts invoicing collections including research for department managers. Contacts with clients prospective clients and other non-ARRC persons are to gather information and data related to special projects to provide information regarding the services of the department and to facilitate processing of transactions. Contacts related to dock use permits depot leases and boat storage permits are for specific contract related issues to provide information related to contract requirements (i.e. follow up on tenant requests or complaints pursue collections assure contract compliance etc.) Incumbent follows up with tenant to assure tenant issue has been addressed satisfactorily.
Factor 8 - Physical Demands
Work is sedentary requiring no unusual physical demands. Work does require lifting and handling of files which can be fairly large weighing between 20 and 50 lbs reaching to upper/lower filing shelves and moving boxes of files for storage.
Factor 9 - Work Environment
Corporate office environment.
Minimum Qualifications
High school diploma or GED equivalent is required. Two years college level course work is preferred. Must have two years of general office experience which included lease and/or permit administration and/or contract administration responsibilities which involved updating/ supplementing contracts accounting/invoicing and maintaining a contract database. Knowledge of office procedures is required. Real estate work experience can be replaced with real estate specific college level course work. Knowledge of Real Estate terminology practices and procedures is preferred. Knowledge of grammar punctuation sentence structure formats and filing standards for a corporate office is required. Must be able to research and organize information into meaningful and concise reports. Ability to communicate clearly and concisely orally and in writing is required. Requires skill and ability to proficiently operate a personal computer at an intermediate to advanced level using Word for handling large documents with headers/ footers advanced formatting etc. and Excel to include the use of formulas data handling lookup tables pivot tables etc. Must have the ability to type accurately. Must be able to use tact and courtesy in dealing with employees and customers at all times. Must have a valid drivers license.
Additional Required Information
Please include any REQUIRED AND DESIRED QUALIFICATIONS in your APPLICANT PROFILE and/or RESUME. If using work experience not already documented in your application also provide the employer name your job title dates of employment and whether full- or part-time. Your application will be closely reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not the applicant will not advance to the interview and selection phase of the recruitment.
IF you are select for an interview then you MUSTbe able to submit a copy of a current drivers record thatreflects the pastthree (3) years of driving history.The State of Alaska DMV Driving Records are available online: Information
Alaska Railroad Human Resources Department
E-Mail:
Mailing Address: P.O. Box 107500 Anchorage AK 99510-7500
Street Address: 327 West Ship Creek Anchorage AK
Fax Number:Required Experience:
IC
Key Skills
- EAM
- Economics
- IT Business Analysis
- Information Security
- Android Development
