Volunteer Program Manager
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
SUMMARY
The Volunteer Program Manager plays a vital role in advancing the mission of the Healing Center by caring for and equipping the people who make our work possible. As a volunteer-driven ministry supported by more than 300 volunteers this role ensures that individuals are welcomed trained encouraged and empowered to serve with dignity consistency and excellence. Through intentional leadership and spiritual care the Volunteer Program Manager builds a culture where volunteers feel valued prepared and connected to Gods work in our community.
This position is fully funded for one year with continuation dependent on future funding.
ESSENTIAL DUTIES & RESPONSIBILITIES
Strategic Leadership of Volunteer Engagement
- Serve as the organizational leader for volunteer engagement providing vision strategy and accountability for a volunteer program that supports more than 300 active volunteers.
- Partner with Healing Center staff to assess organizational needs define meaningful volunteer roles and align volunteer capacity with mission-critical priorities.
- Anticipate short- and long-term volunteer needs and proactively develop recruitment strategies to ensure sustainable staffing across all programs.
- Use data feedback and outcomes to evaluate volunteer effectiveness retention and satisfaction continuously improving systems and practices.
Recruitment Training and Development
- Design and oversee a comprehensive volunteer lifecyclefrom recruitment and onboarding to training coaching and retentionensuring consistency clarity and care at every stage.
- Equip staff and volunteer team leaders with tools training and coaching to lead volunteers well and foster a culture of ownership and excellence.
- Develop leadership pathways that empower volunteers to grow in responsibility skill and impact.
- Ensure volunteers are prepared to serve with dignity cultural competence and alignment with the Healing Centers values.
- Champion a culture of appreciation respect and belonging where volunteers feel seen supported and connected to the mission.
- Provide guidance and support in navigating volunteer challenges conflict resolution and performance concerns with wisdom and compassion.
- Lead recognition efforts that celebrate volunteer contributions and reinforce the critical role volunteers play in advancing the Healing Centers work.
Program Management and Communication
- Develop implement and maintain clear volunteer policies procedures and standards that support organizational effectiveness and risk management.
- Collaborate with Vineyard and Healing Center leadership to promote volunteer engagement church-wide.
- Ensure consistent timely communication with volunteers regarding training expectations organizational updates and opportunities to serve.
- Building Trust
- Conflict Management
- Cultural Competency
- Team Leadership
- Stress Tolerance
- Influence
- Initiative
- Developing Others
- Facilitating Change
- Follow Up
EDUCATION Bachelors Degree preferred in nonprofit management social services human services ministry or related field.
EXPERIENCE 3 years minimum in leading volunteers teams or community programs in nonprofit church or ministry settings.
Required Experience:
Manager
Key Skills
- Fundraising
- Communication skills
- Physical Examinations
- Hospice Care
- Workers' Compensation Law
- Computer Literacy
- Grant Writing
- Music Therapy
- Memory Care
- Public Speaking
- Volunteer Management
- Writing Skills
