SAIL Property Management
Legendary Service. Operational Mastery.
At SAIL were building something bigger than a management company. Our Core Focus is positively impacting livesone resident teammate owner and partner at a timewhile delivering relationship-driven property management that blends operational disciplinewith creative innovation. Were on a clear course: growing to 9000 units by 2028 and 25000 units over the next decade fully centralized with documented core processes and 225 right people in the right seats. The Affordable Multi-Site Business Manageris a key piece of that future.
What This Role Is All About
Youll oversee a small portfolio of affordable communities acting as the operational hub and culture carrier for your sites. Your work protects compliance drives performance and creates a consistently great experience for residents and teams across properties.
This role is for someone who:
- Loves owning outcomesrather than just completing tasks
- Can zoom out to see the big picture andzoom in on the details that matter
- Wants to grow with a company that is scaling fast centralizing smartly and investing heavily in people process and performance
You dont have to know everything on day one. If you bring drive discipline and a genuine desire to learn affordable housing deeply well invest in your development.
How Youll Contribute
Lead Affordable Operations Across Multiple Sites
- Oversee day-to-day operations for a small portfolio of affordable communities ensuring consistent execution of SAIL standards.
- Partner with onsite teams and centralized support to keep leasing renewals turns and work orders on track.
- Help bring our centralization planto life by embracing shared processes and systems.
Champion Compliance & Quality
- Support LIHTC 4D and other affordable program requirements across your sites.
- Ensure files certifications and recertifications are accurate and organized working closely with central compliance (youre not alone in this).
- Prepare your properties to be audit-ready at all times through discipline checklists and clear follow-up.
Drive Performance & Transparency
- Monitor key metrics like occupancy delinquency and renewals across your portfolio.
- Use data to inform your actions and collaborate with leadership on NOI and performance goals.
- Contribute to SAILs push for increased data transparencyand fewer things greater results.
Elevate Resident & Team Experience
- Model SAILs Legendary Service by communicating clearly kindly and consistently with residents.
- Support and coach onsite teams reinforcing our standards and helping people perform at their best.
- Build strong trust-based relationships with residents teammates owners and partners.
How You Show Up (Our Core Values in Action)
- Giving Our Personal Best
You show up prepared engaged and all-in for your properties and your team. You follow through and finish strong. - Intellectual Curiosity
Youre eager to learn affordable programs systems and best practices. You ask Why and Whats next and youre open to smarter ways of working. - Valuing Relationships
You know this business is built on trust. You listen communicate clearly and treat residents teammates and owners with respect and care. - Enthusiasm
You bring energy and positivity to your work. Even on hard days people feel better after interacting with you.
Who Thrives in This Role
You might be:
- A strong Business Manager or Assistant Manager ready for multi-site responsibility
- An affordable housing professional looking for a more strategic role
- An operations-driven leader from property management or a related field whos excited to learn the affordable side
Most importantly you:
- Take ownership instead of waiting to be told what to do
- Are organized and comfortable managing multiple priorities
- Want feedback growth and clear expectations
- Are motivated by being part of a growing ambitious relationship-driven owner-aligned and strategically boldcompany
If youre excited about where SAIL is going and you want to help build itproperty by property team by teamwed love to talk.