Sponsorship Manager-Orlando

Orlando, FL - USA

Yearly Salary: USD 63000 - 65000

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Full-time

Description

The Sponsorship Manager is responsible for overseeing the daily operations of HealthFund Solutions Sponsorship employees both on and off site. The Sponsorship Manager will manage staffing performance and other operations within each assigned region. This position will require travel to facilities on a rotating basis and possibly some weekends.

Responsibilities:

Assist with reviewing candidate assessments and conducting interviews as needed

Coach and mentor Insurance Advocates

Monitor and assist team leads productivity with completion of accounts where insurance premiums are delinquent or premium support is requested

Hire and train new Insurance Advocates

For new hires and existing employees; Obtain badging confirm desk space equipment and parking; Assist with any onsite workspace relocation requests.

Delegate daily work assignments

Approve budget for ACA Marketplace applications and enrollment support

Review hospital daily status report for any workflow accuracy or process issues

Review employee follow-ups that are due for accuracy

Check that employees are responding to emails and phone messages

Hold weekly team meetings

Approve team timecards and time off requests daily

Maintain staff schedules both on and off site as needed

Identify and correct any HIPAA compliance issues

Complete direct reports for performance reviews disciplinary actions performance improvement plans and react to tardiness or attendance issues

Audit KPIs reports

Managers must be on camera unmuted and ready to participate in group meetings

Attempt to resolve a patient or client complaint or concerns before escalating to Regional Managers

Report any concerns regarding daily workflow processes FileMaker problems issues with employees patient or client complaints as soon as reported.

Other duties as assigned

Travel to facilities on a rotating basis is mandatory

May be required to attend onsite and virtual educational sessions for informational purposes.

Requirements:

High School Diploma required

College Degree or some college preferred

Three (3) to five (5) years of Insurance knowledge or Call Center environment

At least three (3) years of prior experience managing staff

Must understand copay co-insurance and deductibles with commercial insurance

Understand all qualifications required for Medicaid and Disability

Ability to communicate effectively in speaking and writing as needed

Must have strong decision-making and problem-solving skills

Must be able to multitask

Must be able to work under conditions that are high in stress

Ability to establish and maintain effective working relationships

Work effectively with individuals from diverse backgrounds

Ability to multitask stay organized prioritize and manage time efficiently

Must be detail oriented and consistently work with a sense of urgency

Ability to analyze problems and strategize for better solutions

Excellent leadership team building and management skills

Excellent computer skills Microsoft Office Suite (Word PowerPoint

Outlook and Excel and instructional software

Must have valid drivers license with clean driving record and active auto insurance

*Remote/Hybrid at any point if required to work from home a minimum internet speed of 75Mbps and reliable cellular signal is required to be able to do this job effectively

Bilingual with Spanish preferred

Physical Abilities:

While performing the duties of this job

Ability to sit for long periods of time entering data into the computer

Ability to occasionally lift up to 10 pounds

Ability to concentrate and stay on task for long periods of time

NOTE: This job description is not intended to be all-inclusive. Employee may perform other duties as required to meet the ongoing needs of the organization.

Please note that as we are vendors to several hospital systems. All onsite hospital positions are required to have the COVID vaccination completed prior to start date. If you choose not to vaccinate you are required to provide a fully executed medical or religious exemption form prior to your start date. Upon approval of that exemption you would be required to submit to weekly COVID testing. Be aware that this policy could change at any time.

We are an equal opportunity employer and considers all qualified applicants equally without regard to race color religion sex sexual orientation gender identity national origin veteran status or disability status.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Any candidate offered a position will be required to pass pre-employment screenings which include a national background check and a 12-panel drug screen.

HealthFund Solutions is a Drug -Free Workplace.

Salary Description

$63-65k/yr.

Required Experience:

Manager

Full-timeDescriptionThe Sponsorship Manager is responsible for overseeing the daily operations of HealthFund Solutions Sponsorship employees both on and off site. The Sponsorship Manager will manage staffing performance and other operations within each assigned region. This position will require tra...