Technical Project Manager I

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

The Customer Success team is responsible for implementing and supporting Avtec projects sold through the companys sales channels. The team is held accountable for reaching business targets associated with customer satisfaction revenue and budget. The Customer Success team works closely with all other departments throughout the organization to ensure successful projects and long-term customers.

As the liaison between the customer and the organization the PM leads and performs the efforts required to implement the communications system including project management design and configuration installation training and system optimization.

The PM must have advanced organizational and technical skills. The role will require the organization and management of cross-functional teams that include internal and external resources (customers consultants contractors vendors). The role requires a strong technical aptitude and understanding of Avtecs products and related technologies in order to advise customers on their implementation.

The candidate must be well versed in interpersonal communications and able to build rapport and long term relationships with the customers and team members.

Job Responsibilities:

• Complete various design and implementation tasks personally or by contracted resources

• Embrace a top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope budget and timeline.

• Monitor project progress continuously and create detailed scheduled reports on measurable items such as milestones and deliverables.

• Communicate proactively with all involved personnel to provide encouragement identify problems create solutions and implement efficiency improvements.

• Review proposed modifications on project plans including meeting with interested parties to approve and implement beneficial changes.

• Oversee the acquisition of resources and materials as needed before and during projects by talking with customers team members managers and in-house resources

• Engage in continuous learning to retain an in-depth understanding of the product line and required configuration.

• The Project Manager must be willing to travel 25 - 50% of the time domestically.

Job Skills & Qualifications:

• Associates degree in engineering computer science or related field or equivalent work experience

• PM Certification desirable.

• Proven team player

• Excellent problem-solving skills

• Ability to work accurately with attention to detail

• Minimum of two years experience in the critical communication industry including implementation work and interactions with customers

• Able to tackle problems and issues with enthusiasm and tenacity while recognizing and anticipating issues that could threaten a successful project completion.

• Ability to prioritize and work on multiple tasks at any one time

• Able to troubleshoot and solve problems in a critical communications environment

• Excellent organizational skills and the ability to communicate and coordinate across different groups

• Proficiency with Microsoft Operating systems and networking concepts

• Responsible for the successful completion of various deliverables on small to mid-size projects.

Target Base Salary Range: $70.000-$90000 USD

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.

Basic Requirements

Required Skills:

• High School diploma and Bachelors degree with 1 years of experience in the Technology/Telecommunications field OR 3 years of experience in the Technology/Telecommunications field required.

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

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Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Our :

• Incentive Bonus Plans

• Medical Dental Visionbenefits

• 401K with Company Match

• 10 Paid Holidays

• GenerousPaidTime Off Packages

• Employee Stock Purchase Plan

• PaidParental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.