Hiring for Front Office Assistant to work in 3-Star Hotel Kochi, Kerala.

Kochi - India

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

A well-established 3-star hotel in Kochi is looking for a courteous and efficient Front Office Assistant with prior hotel front office experience. The candidate will be responsible for ensuring smooth front desk operations and delivering excellent guest service.

Key Responsibilities:

Greet guests warmly and ensure a pleasant check-in and check-out experience
Handle room reservations guest registrations and billing procedures
Answer phone calls emails and guest inquiries professionally
Coordinate with housekeeping and other departments to ensure guest satisfaction
Maintain accurate guest records and front office documentation
Handle guest complaints and requests promptly and courteously
Ensure compliance with hotel policies and service standards
Manage cash handling and billing transactions responsibly

Requirements

Eligibility & Requirements:

Prior front office experience in a hotel (3-star hotel background preferred)
Good communication skills in English (knowledge of Malayalam/Hindi is an advantage)
Pleasing personality with a customer-focused attitude
Basic computer knowledge and familiarity with hotel PMS software
Willingness to work in shifts including weekends and holidays

Benefits

Competitive salary package (all-inclusive)

Professional work environment

Opportunity to grow within the hospitality industry

Required Skills:

Eligibility & Requirements: Prior front office experience in a hotel (3-star hotel background preferred) Good communication skills in English (knowledge of Malayalam/Hindi is an advantage) Pleasing personality with a customer-focused attitude Basic computer knowledge and familiarity with hotel PMS software Willingness to work in shifts including weekends and holidays

A well-established 3-star hotel in Kochi is looking for a courteous and efficient Front Office Assistant with prior hotel front office experience. The candidate will be responsible for ensuring smooth front desk operations and delivering excellent guest service.Key Responsibilities:Greet guests warm...