This is a remote position.
Role Description
Team Leadership & Development
Assign responsibilities to the ADM team train Sales Executives and Sr. Sales
Executives and conduct regular performance evaluations to ensure target
achievement.
Sales Strategy & Market Expansion
Analyze market potential identify new territories and implement strategies to
expand business opportunities and increase lead generation.
Client Relationship Management
Build and maintain strong relationships with builders and A & B category architects
to drive long-term business growth.
Key Enquiry Handling
Personally manage important sales enquiries and support the team in closing
strategic deals with effective pitch strategies.
Conflict & Issue Resolution
Address and resolve team conflicts and client escalations related to product or
service issues to maintain team harmony and customer satisfaction.
Reporting & CRM Monitoring
Review daily sales reports ensure CRM updates are maintained weekly and
monitor the enquiry conversion ratio (target >50%).
Recruitment & Team Retention
Identify manpower needs in key regions assist HR in recruitment and implement
team retention strategies.
Outstation Visits & Market Surveys
Plan and execute city visits for team development and new market setup; submit
visit reports and gather competitive insights.
Skills:
Knowledge:
Attitude:
Required Skills:
Technical Skills: Product Expertise Quotations & Site Analysis CRM Systems Data Management Interpersonal Skills: Effective Communication Negotiation Customer Relationship Management Presentation Skills Management Skills: Time Management Lead Management Team Coordination Conflict Resolution Goal Orientation Customer-Centric: Focuses on understanding and fulfilling client needs ensuring a positive experience throughout the sales journey. Proactive Approach: Takes initiative in generating leads following up and seeking new business opportunities without waiting for direction. Resilience and Perseverance: Remains motivated and determined even in the face of challenges or rejections staying focused on achieving sales targets. Adaptability: Quickly adjusts to new products market trends and changing client demands staying flexible in a dynamic work environment. Integrity and Professionalism: Demonstrates honesty transparency and ethical behavior in all interactions building trust with clients and colleagues.
IT Services and IT Consulting