Skills Required:
Cloud DevOps
Python
Role Summary
We are looking for an experienced and high-performing Software Engineer with at least 7 years of software development experience.
This role will be instrumental in driving innovation implementing cloud capabilities and building GenAI solutions across our contact centers in Canada Asia and the US.
The ideal candidate has a passion for cutting-edge technologies and a proven track record of building large-scale complex software systems.
What you will do Participate in the design development and rollout of foundational cloud capabilities including Amazon Connect and other cloud-based solutions to enhance our contact centers capabilities.
Collaborate with cross-functional teams to implement key software delivery cloud GenAI and DevOps processes.
Create and maintain technical design artifacts that describe application functionality solution designs data models interfaces and integrations.
Use and enhance our DevOps practices and tools to enforce software guardrails increase automation and help engineers build code faster at a lower cost and lower risk.
Contribute and adopt global soft-ware engineering re-usable best practice processes.
Requirements
Bachelor degree in computer sciences or a relevant field.
7 years of experience building large-scale multi-tier distributed software systems.
Deep expertise in cloud technologies particularly AWS services.
Hands-on expertise with Python Lambda functions APIs Java Contact Centre experience with hands on support and development experience with Amazon Connect (or relevant Cacaos).
Experience with DevOps culture tools and best practices (e.g. - Bitbucket Ansible Jenkins CDD).
Strong communication skills able to articulate complex technical concepts to both technical and non-technical stakeholders.
Ability to work and collaborate with cross-functional teams across multiple locations.
Strong problem-solving abilities and analytical skills with a keen eye for detail and the ability to assess alternatives risks and benefits.
Highly Desired Ability to obtain a Government of Canada Reliability Status security clearance.
While weve outlined specific technical skills we recognize that great talent comes in many forms.
Strong developers who demonstrate exceptional aptitude and a willingness to learn will be considered even if they dont meet all the listed technical requirements.
Experience Required: 10 years
Required Skills:
Skills Required: Cloud DevOps Python Amazon Web Service (AWS) Cloud Computing. Role Summary We are looking for an experienced and high-performing Software Engineer with at least 7 years of software development experience. This role will be instrumental in driving innovation implementing cloud capabilities and building GenAI solutions across our contact centres in Canada Asia and the US. The ideal candidate has a passion for cutting-edge technologies and a proven track record of building large-scale complex software systems. What you will do Participate in the design development and rollout of foundational cloud capabilities including Amazon Connect and other cloud-based solutions to enhance our contact centres capabilities. Collaborate with cross-functional teams to implement key software delivery cloud GenAI and DevOps processes. Create and maintain technical design artifacts that describe application functionality solution designs data models interfaces and integrations. Use and enhance our DevOps practices and tools to enforce software guardrails increase automation and help engineers build code faster at a lower cost and lower risk. Contribute and adopt global soft-ware engineering re-usable best practice processes. Requirements Bachelor degree in computer sciences or a relevant field. 7 years of experience building large-scale multi-tier distributed software systems. Deep expertise in cloud technologies particularly AWS services. Hands-on expertise with Python Lambda functions APIs Java Contact Centre experience with hands on support and development experience with Amazon Connect (or relevant Cacaos). Experience with DevOps culture tools and best practices (e.g. - Bitbucket Ansible Jen-kins CDD). Strong communication skills able to articulate complex technical concepts to both technical and non-technical stakeholders. Ability to work and collaborate with cross-functional teams across multiple locations. Strong problem-solving abilities and analytical skills with a keen eye for detail and the ability to assess alternatives risks and benefits. Highly Desired Ability to obtain a Government of Canada Reliability Status security clearance. While weve outlined specific technical skills we recognize that great talent comes in many forms. Strong developers who demonstrate exceptional aptitude and a willingness to learn will be considered even if they dont meet all the listed technical requirements. Experience Required: 10 years
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