Patient Account Representative
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Duties:
Institutional Insurance and reimbursement expert for one or more of the following business lines: durable medical equipment.
Performs all aspects of the billing and collection processes for the individual business lines across the enterprise.
These processes include service pre-certification insurance coverage review and personal responsibility determination communications with patients claim submissions denial review rebilling appeals and accounts receivable management.
Utilizes skills in problem solving customer service and communications (verbal and written) in interactions with patients and internal customers to resolve a variety of account billing and payment issues for patients physicians nurses pharmacists technicians and social workers.
Interprets applies and communicates Client policies regarding financial aspects of patient care to assure optimal reimbursement for both the patient and Client.
Mon-Friday 8 a.m. to 5 p.m. CST
Skills:
Customer Service
Basic to moderate computer knowledge
Microsoft Office skills
Typing speed moderate
Healthcare background/verbiage knowledge
Basic insurance knowledge
Basic communication skills to effectively collaborate with others
Basic claims maintenance or basic prior authorization is a bonus
Education:
Associate Degree in finance business or healthcare related majors and one year experience in medical pharmacy or durable medical equipment billing and collection activities Or high school diploma/GED with at least 3 years experience in medical or durable medical equipment billing and collection activities.
Qualified candidate must possess strong human relations communication problem solving and organizational skills to interact with a variety of customers and personnel both within and outside the institution.
Must be able to work independently and in a team environment.
Candidate should have experience working with Windows based software Microsoft Word Excel and the Internet. Keyboarding experience required.
Claims management software experience desired.
Required Skills:
Healthcare and Customer Service and Insurance
Required Education:
Associate Degree in finance business or healthcare related majors and one year experience in medical pharmacy or durable medical equipment billing and collection activities Or high school diploma/GED with at least 3 years experience in medical or durable medical equipment billing and collection activities. Qualified candidate must possess strong human relations communication problem solving and organizational skills to interact with a variety of customers and personnel both within a
Company Industry
IT Services and IT Consulting
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- Customer Service
- Communication skills
- Cold Calling
- Math
- Retail Sales
- Account Management
- Outside Sales
- Relationship Management
