Vice President, Business Operations
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Job Location:
New York City, NY - USA
Monthly Salary:
$ 150000 - 200000
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire grow and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP) our vision is to make sophisticated marketing simple by unifying identity intelligence and omnichannel activation into a single platform powered by one of the industrys largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more go to .
Role Description
Were seeking a strategic and results-driven VP of Business Operations to lead key strategic and operational initiatives across the Acquisition Business Unit. This role blends business strategy operational excellence and financial rigor enabling scalable growth in a fast-moving marketing technology organization.
The ideal candidate brings a background in Business Operations Sales Strategy or Chief of Staff and thrives at the intersection of data process and leadership. Experience in Management Consulting or Investment Banking is valued but were seeking someone who has applied that experience in operating roles. A bonus if you have experience in mar-tech ad-tech or customer acquisition marketing.
This is a hybrid role based out of our NYC office.
Key Responsibilities
- Strategic Planning & Business Performance
- Partner with the leadership team to define and drive the business units strategic priorities planning cycles and performance goals.
- Collaborate with Finance and Sales to ensure accurate consistent and actionable reporting maintaining reliable Salesforce data business performance dashboards and financial analyses that guide leadership decisions.
- Operational Excellence & Strategic Initiatives
- Identify operational gaps and lead initiatives that drive efficiency scalability and business growth across sales customer success operations and product workflows.
- Design and implement scalable repeatable processes that improve execution strengthen collaboration and enhance visibility across teams.
- Champion continuous improvement streamlining systems handoffs and reporting to accelerate outcomes and enable data-driven decisions.
- Lead strategic projects that optimize the customer journey from acquisition through retention ensuring consistent measurable impact.
- Cross-Functional Leadership
- Serve as the connective tissue between teams ensuring alignment prioritization and clear communication across departments.
- Partner with executives to evaluate new business opportunities product strategies or organizational investments.
- Support and drive planning for key company-wide forums including team offsites SKO and leadership meetings ensuring the right content messaging and outcomes are achieved.
Required Qualifications
- Minimum 10 years of experience in Business Operations Corporate Strategy or Business Strategy.
- Experience in Management Consulting or Investment Banking is a plus but must be complemented by hands-on operating experience.
- Strong analytical skills with the ability to translate data into clear actionable business insights.
- Proven ability to operate as a strategic thought partner to senior executives connecting insights to execution.
- Track record of diagnosing process gaps designing scalable solutions and leading through influence.
- Excellent communication presentation and interpersonal skills must be confident working with and influencing executive-level stakeholders.
- Bonus: experience in mar-tech ad-tech or customer acquisition marketing.
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical dental and vision coverage
- Employee Equity
- Employee Discounts Virtual Wellness Classes and Pet Insurance And more!!
SALARY RANGE
The salary range for this role is $150000 - $200000 depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to and does not discriminate on the basis of an individuals sex race color religion age disability status as a veteran or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation gender identity or expression.
Were committed to building a workplace culture of trust and belonging so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate support and advocate for one another. Learn more about our commitment to diversity equity and inclusion here: IN THE NEWS!
Exec
Key Skills
- Economics
- Internal Audit
- SQL
- Risk Management
- Compliance
- Leadership skills
- Oversight
- Business partner
- AVP
- Requlatory agencies
- Finance
- Accounting
- Potifolio
- Project Management
- Operational Risk
About Company
Zeta Global empowers businesses with cutting-edge data-driven marketing solutions. Harness the potential of AI-driven insights and customer engagement.
