Senior IT Systems Technician

Aurora, CO - USA

Monthly Salary: $ 131100 - 131100

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Date Posted:

Country:

United States of America

Location:

CO112: Buckley AFB 18500 East 6th Ave 18500 East 6th Avenue Buckley AFB Aurora CO 80011 USA

Position Role Type:

Onsite

U.S. Citizen U.S. Person or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance

Security Clearance:

TS/SCI with Poly - Current

At Raytheon the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of todays mission and stay ahead of tomorrows threat. Our team solves tough meaningful problems that create a safer more secure world.

Our team solves tough meaningful problems that create a safer more secure world. Raytheon Air & Space Defense Systems (ASDS) is looking for an experienced Senior IT Systems Technician candidate to support our team based out of Aurora CO.The selected candidate will provide Tier 2 Operations & Maintenance (O&M) for Program supported real-time IT Systems. Responsible for the support management and successful completion of all tasks in assigned projects. The primary responsibilities of our IT Systems Technicians are to maintain computers voice video network and server hardware equipment used to support IT services. They also provide installation maintenance and troubleshooting support for information systems applications and related peripheral hardware.

Our Sr. IT Systems Technician is a key contact for customers who need assistance in resolving technical issues and communicates on incident status analysis and solutions. This includes conducting in-depth troubleshooting of incident tickets and change requests leveraging a well-rounded understanding of baseline systems/services and troubleshooting techniques. This position requires a well-versed technician that can help clients through the installation repair and maintenance of hardware and software while building positive trusting relationships with our customers.

What You Will Do:

Perform Service Operations and support Service Transition activities for IT infrastructure to include desktop computers thin clients servers telephones cabling and administration
Install upgrade repair support customer baseline equipment and related devices
Perform anomaly/incident resolution request fulfillment Install Move Add Change Disposal (IMACD) support Trusted Agent support asset & configuration management of the operational baseline and support overall incident and change management actions
Troubleshoot diagnose isolate and resolve system service failures to meet program resolution timelines (Critical Essential and Support)
Reseat cards reboot hardware replace hardware components and replace cabling
Re-image or reload software to approved baseline standard and run diagnostics to repair storage discs or corrupted files
Support non-standard surge services for special projects and high visibility activities as directed
100% onsite full time based in Aurora CO

Qualifications You Must Have:

Typically requires bachelors and minimum of 2yearsof relevant prior experience.
Must have an active and transferable U.S. government issued TS/SCI with polygraph security clearance. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance
Experience with desktop computers thin clients and servers installation and administration
Must have an active DoD 8570 IAT Level 2 certification (or higher). IAT Level 2 requires one or more of the following Professional Certifications: Security CE CCNA Security GICSP GSEC SSCP CySA CND. CompTIA Security CE is the minimum certification

Qualifications We Prefer:

Experience with VoIP phones video conferencing cabling standards installation systems administration testing equipment and ITIL
Current in IT technical knowledge to resolve complex issues requiring detailed systems and applications understanding
Team player that is willing to provide support to a variety of tasks and to support high priority customer activities
Excellent communication and customer interaction skills

What We Offer:

Our values drive our actions behaviors and performance with a vision for a safer more connected world. At RTX we value: Safety Trust Respect Accountability Collaboration and Innovation

Relocation: Eligible

As part of our commitment to maintaining a secure hiring process candidates may be asked to attendselect steps of the interview process in-person at one of our office locations regardless of whether the role is designated as on-site hybrid or remote.

The salary range for this role is 68900 USD - 131100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education/training and key skills.

Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance short-term disability long-term disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and/or the companys performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

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Required Experience:

Senior IC

Date Posted:Country:United States of AmericaLocation:CO112: Buckley AFB 18500 East 6th Ave 18500 East 6th Avenue Buckley AFB Aurora CO 80011 USAPosition Role Type:OnsiteU.S. Citizen U.S. Person or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is r...