Technical Account Manager

Black Duck Software Inc. helps organizations build secure high-quality software minimizing risks while maximizing speed and productivity. Black Duck a recognized pioneer in application security provides SAST SCA and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code open source components and application behavior. With a combination of industry-leading tools services and expertise only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Black Duck the 2025 leader in Gartners Magic Quadrant for Application Security is seeking an experienced Technical Account Manager (TAM)to lead strategic collaboration with our most important customers. TAMs are essential drivers of the customer experience ensuring our solutions are adopted embedded into CI/CD workflows and leveraged to manage software risk effectively.

The Team

The Black Duck Technical Account Management team partners with customers to accelerate adoption and maximize the value of our technology. TAMs work closely with internal teams to ensure our solutions are seamlessly integrated into customer pipelines enabling secure high quality software development at scale.

Our Culture

At Black Duck we foster a collaborative and inclusive environment where every team member is empowered to make a difference. We value continuous learning innovation and diverse perspectives. Our team thrives on open communication mutual respect and a shared passion for excellence. We celebrate wins together and support each other through challenges creating a strong sense of purpose and camaraderie.

Growth Opportunities

Joining Black Duck means investing in your professional growth. We offer specialized training mentorship from industry leaders and opportunities to work on cutting-edge projects. Youll expand your technical and leadership skills while helping customers transform their software development practices.

What Youll Do

• Prioritize Escalate and Resolve technical product Issues
• Provide Industry Specific Compliance / Regulatory Guidance
• Role-specific training for developers testers product teams and security administrators
• Drive adoption and integrationof Black Duck solutions into customer CI/CD pipelinesand development workflows
• Ensure value realizationby optimizing technology usage managing complexity and promoting best practices
• Act as a strategic advisor aligning with customer business priorities and helping shape their AppSec strategy
• Advocate for customers internally orchestrating resources and prioritizing needs to drive outcomes
• Increase customer efficiencyby proactively resolving challenges and enabling faster time-to-value
• Foster community and knowledge-sharingacross customer teams and internal stakeholders

Youll Have

• Strong knowledge of application security vulnerabilities and open-source licensing
• Hands-on experience with CI/CD and DevOps tools
• Software development experience in languages like C/C Java or C#
• Proven ability to influence and guide customers through technical transformation
• Excellent communication relationship-building and project management skills
• At least 7 years in a customer-facing technical role
• Ability to travel up to 25% as needed
• Bachelors degree in Computer Science Engineering or a related STEM field

Preferred Qualifications

• Successful track record as a TAM solution architect or sales engineer in AppSec or DevSecOps
• Security certifications (e.g. CEH CISSP CSSLP)
• Experience with enterprise-scale web development and microservices
• MBA or Masters degree in a technical or management field

The base salary range across the U.S. for this role is between $125300-$188000. In addition this role may be eligible for commission. Black Duck offers a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors including location skills experience and education.

Black Duck considers all applicants for employment without regard to race color religion sex gender preference national origin age disability or status as a Covered Veteran in accordance with federal addition Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.