Field Service Technician

• Provideremotesupporttoclientsviatelephoneor email.
• Identifyandcorrecttoolingsetupproblemsontheclientsproduction line.
• Applicationofpoliciesandstrategiestoobtainshort-termresults(1yearor less).
• Theissuesaredifficultorofmoderate complexity.
• Influencesexternalpeople(client)inareaofresponsibilityregardingprocedures practices and policies

• You carefully consider all relevant factors and use appropriate decision-making criteria and principles. You show personal commitment and take-action to continuously improve. You acquire data from multiple and diverse sources when solving problems.

• 1 to 3 years of technical experience required.
• Technical degree in electrical electronics electromechanics or related carriers.
• Good electro/mechanical skills (electrical & electronics).
• Ability to read and interpret design and layout drafting.
• Ability to troubleshoot equipment and processes at field.
• Must possess a valid drivers license and US visa.
• Good communications skills in both written and oral form.
• Ability to lift 50 pounds.
• Service oriented.
• Fluent communication in English.
• Ability to travel.
• Based in Apodaca and Monterrey MX area.

• Typically 5 years of professional experience in a service shop or similar mechanical/technical role before transitioning to field service is preferred.
• Specialized Technical Training/Education: technical field (like electronics industrial maintenance computer science or engineering)
• Diagnostic Proficiency: In-depth understanding and experience with diagnostic tools and software used for the specific equipment (e.g. mechanical electrical hydraulic systems).
• Reading Schematics: Ability to read and interpret technical drawings blueprints and manuals.
• Essential Soft Skills

At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans a variety of medical insurance plans Employee Assistance Program employee resource groups recognition and much more. Our culture offers flexible time off plans vacation and holiday leave.