Dining Services Supervisor

Wesley Manor Retirement Community

Job Location:

Louisville, KY - USA

Monthly Salary: Not Disclosed

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Dietary Services Supervisor

Department: Dietary Services
Reports To: Dietary Director / Administrator
FLSA Status: Exempt
Employment Status: Full-Time (Salary 45K - 50K)

Hours - 11:30 a.m. 8:00 p.m.; 8.5-hour shifts five days per week. Some weekends required; schedule flexibility is necessary.

Position Summary

Wesley Manor Retirement Community is seeking an experienced and mission-driven Dietary Services Supervisor to provide leadership oversight and accountability for the Dietary Services Department. This role is responsible for ensuring high-quality meal service regulatory compliance staff performance and operational efficiency across all dining venues including Assisted Living Health Care Center and Memory Care service areas.

The Dietary Services Supervisor provides direct supervision to Dietary Team Leaders / Mentors and dietary staff maintains responsibility for staffing and scheduling oversees inventory and budget controls and ensures department readiness for inspections and surveys.

Key Responsibilities

Department Leadership & Supervision

Provides direct supervision guidance and performance management for Dietary Team Leaders / Mentors and dietary staff.
Establishes clear expectations assigns responsibilities and evaluates employee performance.
Addresses performance concerns through coaching corrective action and disciplinary processes in coordination with HR.
Ensures consistent leadership presence and accountability across all shifts and dining locations.

Staffing & Scheduling

Oversees departmental scheduling to ensure appropriate staffing for food preparation service and sanitation.
Manages call-ins coverage gaps and staffing adjustments to maintain uninterrupted operations.
Participates in hiring decisions interviews onboarding and training of new dietary employees.
Ensures compliance with labor standards scheduling practices and organizational policies.

Food Service Operations & Quality Assurance

Ensures meals meet standards for quality appearance temperature accuracy and timeliness.
Oversees tray line operations dining room service and kitchen workflow.
Monitors resident satisfaction and addresses service concerns promptly and professionally.

Compliance Safety & Regulatory Oversight

Maintains responsibility for compliance with state health regulations food safety standards OSHA requirements and infection control practices.
Assists with department survey readiness.
Conducts routine audits and ensures timely corrective actions for identified deficiencies.
Ensures proper food handling labeling storage sanitation and documentation practices.

Inventory Budget & Vendor Management

Oversees food ordering inventory control and vendor coordination in alignment with approved budgets.
Reviews departmental spending and implements cost-control strategies as needed.
Monitors inventory accuracy storage practices and product utilization.
Maintains communication with vendors to resolve supply issues and ensure service quality.

Training & Development

Ensures consistent training standards for dietary staff and mentors.
Supports ongoing education in-service training and competency development.
Promotes a positive respectful and team-oriented work environment.

Collaboration & Communication

Works collaboratively with Nursing Administration HR and other departments to support resident care and organizational goals.
Participates in town halls and required trainings.
Communicates operational updates risks and improvement opportunities proactively.

Qualifications

High school diploma or GED required; additional education in food service management hospitality or healthcare preferred.
Minimum of 2 years of supervisory or management experience in dietary services healthcare food service or hospitality.
Demonstrated knowledge of food safety standards health department regulations and OSHA requirements.
Proven ability to lead teams manage performance and maintain regulatory compliance.
Strong organizational communication and problem-solving skills.
Ability to work in a fast-paced environment while maintaining accuracy and professionalism.

Physical Requirements

Prolonged standing and walking.
Ability to lift up to 30 pounds.
Frequent bending reaching pushing and carrying.
Ability to work in a warm kitchen and food service environment.

Benefits Summary

At Wesley Manor we offer a comprehensive benefits package designed to support your overall well-being financial security and work-life balance. Some of the highlights include:

Competitive Salary & Culture: Enjoy a competitive salary with shift differentials and join a workplace recognized as a Worlds Best Culture organization. We are a faith-based community focused on compassion and service.
Health & Well-Being: We offer medical dental and vision insurance along with Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). Our Employee Assistance Program (EAP) is also available for confidential support.
Income Protection & Insurance: We provide employer-paid basic life and AD&D insurance as well as options for voluntary life disability accident and critical illness coverage.
Retirement & Professional Growth: Take advantage of our 401(k) plan with a company match and explore numerous opportunities for professional development and career advancement.
WorkLife Balance: We offer generous paid time off six paid holidays annually and a supportive culture that promotes your well-being.

And theres even more! When you join our team youll discover a full suite of benefits that make Wesley Manor a truly rewarding place to work.

Required Experience:

Manager

Dietary Services SupervisorDepartment: Dietary ServicesReports To: Dietary Director / AdministratorFLSA Status: ExemptEmployment Status: Full-Time (Salary 45K - 50K)Hours - 11:30 a.m. 8:00 p.m.; 8.5-hour shifts five days per week. Some weekends required; schedule flexibility is necessary.Position S...