Branch Manager
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Job Location:
Gqeberha - South Africa
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
To manage and develop all branch resources including people processes and systems to deliver a sustainable and profitable branch/point of representation (PORs) income statement and balance sheet while embedding a strong disciplined and client-focused culture aligned to the local catchment strategy. Specific responsibilities include:
Key Responsibilities
- Lead and optimise branch performance by managing revenue costs balance sheet growth and client profitability within defined pricing risk and governance parameters.
- Build lead and develop a high-performing team through effective workforce planning coaching performance management capability building and employee engagement across the full employee lifecycle.
- Drive a distinctive client experience by implementing client strategies enabling cross-selling migrating clients to appropriate channels and ensuring consistent delivery of what matters most to clients.
- Ensure robust risk compliance and operational control by identifying monitoring and mitigating operational regulatory and conduct risks and maintaining full adherence to legislative audit and internal control requirements.
- Embed operational excellence and change adoption by improving processes resolving system issues enabling accurate management information and acting as the interface between branch teams and change initiatives.
Qualifications :
- Bachelors Degree (FAIS aligned NQF7 qualification or higher) in Commerce Finance Business Management Economics or a related commercial discipline.
- Financial Advisory and Intermediary Services Representative status is required
- Regulatory Examinations Level 1 and Level 5 are preferred if not already held.
Experience Required
- A minimum of 8 to 10 years experience within a retail or personal banking environment including proven experience in branch or sales and service leadership.
- Demonstrated experience in managing a branch income statement and balance sheet driving sales performance client growth and operational delivery.
- Experience leading teams of managers and frontline staff with accountability for performance conduct development and engagement.
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches & Exploring Possibilities
- Challenging & Generating Ideas
- Articulating Information & Providing Insights
- Following Procedures & Showing Composure
- Convincing & Understanding People
- Producing Output & Making Decisions
Technical Competencies:
- Application & Submission Verification (Consumer Banking)
- Banking Process & Procedures
- Client Acceptance & Review
- Client Knowledge
- Processing
- Product Knowledge (Consumer Banking)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Financial Acumen
- Financial Concepts
- Management Experience
- QlikView
- Serving Experience
- Retail Sales
- Banking
- Securities Law
- Product Lifecycle Management
- Mentoring
- Supervising Experience
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
