- Responsible for managing requests and liaising with other support teams both internal and external to obtain solutions to issues raised by the end user
- Work with Operational Solutions and Global Training team to support and coordinate training on applications and new functionality across the lines of business for changes or enhancements in functionality on the application in question
- Responsible for end user support in relation to system troubleshooting or functionality failures. Ensuring that issues are fully resolved and there is constant communication with operations
- Work with Operational Solutions to support/define standard set ups for each system in line with the target operating model and work with various stakeholders to facilitate adherence
- Responsible for covering agreed upon applications including cross training across team members to eliminate key man risk
- Align with the strategic goals of the business when working on any project deliverables
- Act as an SME on the assigned applications and working closely with Product IT Application Management and the vendor when required on application upgrades/deployments.
- Ensure feedback is addressed and used to consistently improve the program
Qualifications :
- Fund admin and Investor operations experience
- Strong organizational skills with ability to effectively manage multiple priorities and meet deadlines
- Professional written and verbal communication skills essential
- Investran Live experience is essential
- Candidate must be highly self-motivated and able to work both independently or as part of a team
- Experience with Appian/Automated workflows is preferred
- A good understanding of either MUFG CO/IO processes is preferred
Additional Information :
Whats in it for you to join MUFG Investor Services
Take a look at our careers site and youll find everything youd expect from a career with the fastest-growing business at one of the worlds largest financial groups. Now take another look. Because its how we defy expectations that really defines us. Youll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation laser client focus and next-level LEARNING & DEVELOPMENT. Oh and we really walk the talk when it comes to HYBRID WORKING.
So why settle for the ordinary Apply now for a Brilliantly Different career.
We thank all candidates for applying; however only those proceeding to the interview stage will be contacted.
Remote Work :
No
Employment Type :
Full-time
Responsible for managing requests and liaising with other support teams both internal and external to obtain solutions to issues raised by the end userWork with Operational Solutions and Global Training team to support and coordinate training on applications and new functionality across the lines of...
- Responsible for managing requests and liaising with other support teams both internal and external to obtain solutions to issues raised by the end user
- Work with Operational Solutions and Global Training team to support and coordinate training on applications and new functionality across the lines of business for changes or enhancements in functionality on the application in question
- Responsible for end user support in relation to system troubleshooting or functionality failures. Ensuring that issues are fully resolved and there is constant communication with operations
- Work with Operational Solutions to support/define standard set ups for each system in line with the target operating model and work with various stakeholders to facilitate adherence
- Responsible for covering agreed upon applications including cross training across team members to eliminate key man risk
- Align with the strategic goals of the business when working on any project deliverables
- Act as an SME on the assigned applications and working closely with Product IT Application Management and the vendor when required on application upgrades/deployments.
- Ensure feedback is addressed and used to consistently improve the program
Qualifications :
- Fund admin and Investor operations experience
- Strong organizational skills with ability to effectively manage multiple priorities and meet deadlines
- Professional written and verbal communication skills essential
- Investran Live experience is essential
- Candidate must be highly self-motivated and able to work both independently or as part of a team
- Experience with Appian/Automated workflows is preferred
- A good understanding of either MUFG CO/IO processes is preferred
Additional Information :
Whats in it for you to join MUFG Investor Services
Take a look at our careers site and youll find everything youd expect from a career with the fastest-growing business at one of the worlds largest financial groups. Now take another look. Because its how we defy expectations that really defines us. Youll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation laser client focus and next-level LEARNING & DEVELOPMENT. Oh and we really walk the talk when it comes to HYBRID WORKING.
So why settle for the ordinary Apply now for a Brilliantly Different career.
We thank all candidates for applying; however only those proceeding to the interview stage will be contacted.
Remote Work :
No
Employment Type :
Full-time
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