POSITION PURPOSE: We are looking for a fearless and accountable Starbucks Asst. Team Lead who is positive and passionate! The Starbucks Lead creates the Starbucks Experience for Bashas customers by providing customers with prompt service quality beverages and products and maintaining a clean and comfortable store environment. A Starbucks Asst. Team Leadis a responsible team player and always ready to learn. AStarbucks Asst. Team Leadcan work at a fast pace has a keen eye for detail and will provide a memorable experience for all our customers!
Responsibilities:AStarbucks Asst. Team Leadis a responsible friendly person who can safely work in a fast-paced environment and provide excellent customer service.
AStarbucks Asst. Team Leadresponsibilities include:
Observe and support all store rules and company policies.
Ensure compliance with safety regulations heath department and weights and measures requirements.
Deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.
Provide quality beverages whole bean and food products consistently for all customers by adhering to all recipe and presentation standards. Follow health safety and sanitation guidelines for all products.
Act with integrity honesty and knowledge that promote the culture values and the mission of both Bashas and Starbucks. Maintain a calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable store environment.
Anticipate customer and store needs.
Follow Bashas operational policies and procedures including those for cash handling and safety and security to ensure the safety of all members.
Maintain a clean and organized workspace so that members can locate inventory and product as needed.
Recognize and reinforce individual and team accomplishments.
Assist with new member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Maintain regular and consistent attendance and punctuality.
Qualifications:
Desired qualifications include:
Friendly and customer service oriented.
Self-motivated with a high attention to detail quality and presentation
Skills to communicate effectively with coworkers and customers
Ability to work independently effectively manage time and multitask in a fast-paced environment
Ability to read understand and follow through on verbal and written directions
Ability to reliably meet required work schedule and adhere to company attendance policy
MUST BE 18 years of age
Employees may occasionally experience the following physical demands for an extended period:
Standing Sitting Lifting Stocking (Up to 50 lbs.) Pushing Keyboarding Telephone Use Walking Bending
Bashas' is working up a sweat standing its ground in Southwest. The regional grocery chain operates about 130 stores (down from more than 160 in 2008), all but two of which are located in Arizona. (The other locations are in California and New Mexico.) Its holdings include Bashas' tra ... View more