Enablement Manager
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Job Location:
Winter Park, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At Morgan & Morgan the work we do matters. For millions of Americans were their last line of defense against insurance companies large corporations or defective goods. From attorneys in all 50 states to client support staff creative marketing to operations teams every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6000 employees are all united by one mission: For the People.
Summary
Our Medical Malpractice Operations Team is growing! Were looking to bring on an Enablement Managerwho will assist in case operations within our growing MedMal department by owning much of the administrative and operational work required to move new matters efficiently from intake through Pre Suit. This role will be critical to keeping cases moving. The Engagement Manager will handle the day-to-day coordination compliance checks and follow-ups that often slow files down allowing attorneys and senior case staff to focus on legal strategy and case development. A successful candidate is highly organized process-oriented and comfortable acting as the connective tissue across teams systems and regions.
This role will be onsite in the Winter Park office located 1560 N Orange Ave Suite 300
Responsibilities
- Own the administrative progression of new medical malpractice cases from Investigation through NOI and suit filing readiness
- Act as the primary facilitator of information and task completion in pre-litigation ensuring files are complete accurate and compliant within our case management system
- Monitor case files for required documentation deadlines and status changes and proactively follow up to prevent bottlenecks
- Handle client communications related to case status during Investigation and Pre-Suit escalating substantive legal issues as needed
- Enforce operational standards and workflows for new cases ensuring consistency across regions and teams
- Track and manage outstanding requests across departments such as Records Intake Learning and Development and I.T. to unblock stalled files
- Audit case files to confirm timely task completion and adherence to required metrics and milestones
- Support leadership by maintaining real-time visibility into case progression through dashboards reports and KPIs
- Identify recurring breakdowns in the new-case process and surface opportunities for process improvement
- Assist with onboarding and training of case staff by reinforcing Investigation and Pre-Suit workflows and best practices
- Contribute to the development and execution of shared standards templates and playbooks for early-stage MedMal cases
- Build strong working relationships with attorneys and case staff across regions serving as a reliable operational partner
Qualifications
- Bachelors degree
- 2 years as legal assistant or equivalent role in medical malpractice nursing home or personal injury law
- Spanish speaker preferred but not required
- Exceptional time management facilitation and organizational skills
- Ability to work both independently and in a group setting
- Be adaptable curious and creatively solve problems in an evolving space capable of managing complexity while maintaining a sense of balance
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Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people not the powerful. This success starts with our staff. For full-time employees we offer an excellent benefits package including medical and dental insurance 401(k) plan paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
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Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
Morgan & Morgan is America’s Largest Personal Injury Law Firm. 1,000+ Lawyers. Over $20 billion earned. 24/7 free consultation. Contact us today for full details.
