QA Documentation Specialist

• Coordinate and prepare documentation for submission to customers and/or for internal research requests. Customer specific documentation requests can be in the form of emails phone calls or via online portals.
• Manage customer complaint documentation (electronic and physical packets) to include initial entry investigative notes corrective and preventative actions and closure information. Collaborate with the Quality Assurance Manager to gather all information to close retail and industrial complaints.
• Enter and file all incidents and hold reports after management completes the investigation corrective actions and root cause analyses. Enter preventative actions into tracker.
• Produce monthly SQF summaries for complaints holds and incidents for management review.
• Create edit and track SOPs Policies and forms for company departments as needed.
• Create and edit customer-ready flowcharts and corresponding information.
• Edit and maintain raw product specifications. Periodically audit raw product documentation files for compliance.
• Review internal specification data annually and provide suggestions to the Quality Assurance Manager for updates to physical parameters.
• Assist Quality Assurance Manager with any audit preparation such as document collection creating binders and completing validation studies as needed.
• Perform other duties as assigned.
• This position has been identified as holding responsibility for food safety and quality of the company. This responsibility extends over all shifts.

• Bachelor of Science in Food Science Ag Science or related field or High School Diploma/GED with Clerical/Administrative background.
• Clerical/Administrative background preferred. Will accept any combination of experience and training that provides the required knowledge skills and abilities.
• Must be a team oriented strong problem solver able to create solutions to challenges in an expedient manner.
• The ability to multi-task and prioritize assignments is essential.
• Strong computer skills are important. Proficiency in understanding and use of personal computers Excel Word e-mail and 10-key skills required.

• Monday Friday 8 am 5 pm

• 401(k)
• Health insurance
• Vision insurance
• Dental insurance
• Referral program
• Paid Time Off
• Paid Sick Time

The statements made in any and all of the position postings are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

Stahlbush Island Farms Inc is an equal opportunity employer focused on the employment and advancement of all applicants and colleagues for employment and promotion without regard to race color ethnicity religion gender pregnancy/childbirth age national origin sexual orientation gender identity or expression disability genetic information citizenship veteran or military status marital or domestic partner status or any other category protected by federal state and/or local laws.

Stahlbush Island Farms is an equal opportunity employer program auxiliary aids and services are available upon request to individuals with disabilities.