Deputy Manager Supported Living

Birmingham - UK

Yearly Salary: £ 35000 - 35000

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Role Purpose

The Service Manager provides senior operational leadership across Muve Homecare services. The role takes a lead on quality governance risk management and service development ensuring care is safe effective and person-centred. The Service Manager is responsible for assessment care planning and oversight of care packages while working closely with MDTs and internal management teams.

What We Offer

Mileage reimbursement
Supportive management and clinical oversight
Opportunities for professional development and progression
A values-led organisation focused on independence dignity and quality of life

Location: Primarily field based across supported living services in Birmingham & Midlands area with occasional working from the Muve Homecare office.

Hours of Work: 40 hours per week worked flexibly to meet service needs.

This role includes evenings nights and weekend working and is not a MondayFriday office-only role.

Key Responsibilities

Operational Oversight and Quality

Provide senior leadership and oversight across services ensuring compliance with care plans risk assessments and regulatory requirements
Take a lead role in mobilising packages of care including rapid response planning and staffing coordination
Maintain a visible presence in both the office and the field supporting staff and managers
Provide leadership decision-making and escalation support to Management.
Supporting the Out of Hours Team when senior leadership is required.

Staff Leadership and Support

Act as a point of escalation for staff queries incidents and concerns
Provide practical and emotional support to staff working with individuals with Learning Disabilities Mental Health needs and behaviours that challenge
Promote least restrictive practice and positive risk-taking

Safeguarding Risk and Governance

Support safeguarding processes incident management and follow-up actions
Ensure restrictive practices are lawful proportionate and recorded appropriately
Complete reports following incidents audits and reviews
Escalate concerns and provide clear feedback to the Registered Manager

Systems and Documentation

Use and review digital care planning systems such as Birdie or equivalent
Ensure accurate timely and high-quality documentation is maintained
Support audits and quality improvement actions

Essential Requirements

Experience supporting people with Learning Disabilities Mental Health needs and behaviours that challenge
Experience within supported living or community-based services
Ability to work flexibly including nights and weekends
Full UK driving licence and access to a vehicle (mileage paid)
Strong understanding of safeguarding risk management and person-centred support
Ability to lead support and challenge staff practice appropriately
Right to work in the UK

Desirable Criteria

Experience in a Senior Support Worker Team Leader or Deputy Manager role
Knowledge of PBS PMVA or equivalent
Experience using digital care planning systems such as Birdie
NVQ Level 3 or above in Health and Social Care (or willingness to work towards Level 4 or 5)

Role Purpose The Service Manager provides senior operational leadership across Muve Homecare services. The role takes a lead on quality governance risk management and service development ensuring care is safe effective and person-centred. The Service Manager is responsible for assessment care planni...