About the Role
We are seeking a Vacation Specialist to assist clients in planning and coordinating memorable travel this role youll support travelers from the moment they begin exploring options to the time they return home. You will handle inquiries organize travel details provide destination information and ensure each client receives reliable and attentive service.
At HB Travels Agency USA we are dedicated to delivering personalized high-quality travel support to clients across the United States.
Key Responsibilities
- Assist clients via email phone and messaging platforms with vacation planning and general travel inquiries.
- Coordinate accommodations flights cruises and other travel components based on client preferences.
- Provide updated information on destinations travel requirements and agency processes.
- Manage booking adjustments special requests or cancellations as needed.
- Follow up with clients before and after travel to ensure satisfaction and gather feedback.
- Address concerns with professionalism empathy and strong problem-solving skills.
Benefits
What Were Looking For
-
Excellent communication skills (written and verbal).
- Prior customer service experienceexperience in travel hospitality or tourism is a plus.
-
Strong attention to detail and organizational skills.
-
Ability to learn new systems and booking tools quickly.
- A genuine passion for travel and helping others plan unforgettable vacations.
About the Role We are seeking a Vacation Specialist to assist clients in planning and coordinating memorable travel this role youll support travelers from the moment they begin exploring options to the time they return home. You will handle inquiries organize travel details provide destination info...
About the Role
We are seeking a Vacation Specialist to assist clients in planning and coordinating memorable travel this role youll support travelers from the moment they begin exploring options to the time they return home. You will handle inquiries organize travel details provide destination information and ensure each client receives reliable and attentive service.
At HB Travels Agency USA we are dedicated to delivering personalized high-quality travel support to clients across the United States.
Key Responsibilities
- Assist clients via email phone and messaging platforms with vacation planning and general travel inquiries.
- Coordinate accommodations flights cruises and other travel components based on client preferences.
- Provide updated information on destinations travel requirements and agency processes.
- Manage booking adjustments special requests or cancellations as needed.
- Follow up with clients before and after travel to ensure satisfaction and gather feedback.
- Address concerns with professionalism empathy and strong problem-solving skills.
Benefits
What Were Looking For
-
Excellent communication skills (written and verbal).
- Prior customer service experienceexperience in travel hospitality or tourism is a plus.
-
Strong attention to detail and organizational skills.
-
Ability to learn new systems and booking tools quickly.
- A genuine passion for travel and helping others plan unforgettable vacations.
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