Vacation Specialist

HB Travels

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profile Job Location:

Nottinghamshire - UK

profile Monthly Salary: Not Disclosed
Posted on: 17 hours ago
Vacancies: 1 Vacancy

Job Summary

About the Role
We are seeking a Vacation Specialist to assist clients in planning and coordinating memorable travel this role youll support travelers from the moment they begin exploring options to the time they return home. You will handle inquiries organize travel details provide destination information and ensure each client receives reliable and attentive service.

At HB Travels Agency USA we are dedicated to delivering personalized high-quality travel support to clients across the United States.

Key Responsibilities

  • Assist clients via email phone and messaging platforms with vacation planning and general travel inquiries.
  • Coordinate accommodations flights cruises and other travel components based on client preferences.
  • Provide updated information on destinations travel requirements and agency processes.
  • Manage booking adjustments special requests or cancellations as needed.
  • Follow up with clients before and after travel to ensure satisfaction and gather feedback.
  • Address concerns with professionalism empathy and strong problem-solving skills.

Benefits

  • Fully remote work from any location with flexible scheduling.

  • Travel perks discounted rates and industry-only benefits.

  • Training and development to support your growth as a travel professional.
  • A collaborative supportive team environment focused on creating exceptional vacation experiences.

What Were Looking For

  • Excellent communication skills (written and verbal).

  • Prior customer service experienceexperience in travel hospitality or tourism is a plus.
  • Strong attention to detail and organizational skills.

  • Ability to learn new systems and booking tools quickly.

  • A genuine passion for travel and helping others plan unforgettable vacations.
About the Role We are seeking a Vacation Specialist to assist clients in planning and coordinating memorable travel this role youll support travelers from the moment they begin exploring options to the time they return home. You will handle inquiries organize travel details provide destination info...
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Key Skills

  • Sales Experience
  • Crane
  • Customer Service
  • Communication skills
  • Heavy Equipment Operation
  • Microsoft Word
  • Case Management
  • OSHA
  • Team Management
  • Catheterization
  • Microsoft Outlook Calendar
  • EHS