Customer Service Representative French (C2/Native)
Location: Braga Portugal
Work Model: Hybrid / On-site
Start Date: January 8 2026
Schedule:
About the Company
A leading Meal Card Company providing innovative employee benefit solutions supporting businesses and employees through digital and flexible meal allowance services.
Role Overview
We are looking for a Customer Service Representative with C2/Native-level French to join our team in Braga. The role involves providing high-quality customer support to French-speaking clients ensuring excellent service delivery and customer satisfaction.
Key Responsibilities
-
Handle customer inquiries via phone email and digital channels
-
Provide accurate information regarding meal card services and benefits
-
Resolve customer issues efficiently and professionally
-
Ensure compliance with company procedures and quality standards
-
Maintain clear and detailed records of customer interactions
Requirements
-
French language proficiency: C2 / Native level (no accent) mandatory
-
Strong communication and problem-solving skills
-
Customer-oriented mindset
-
Ability to work in rotational shifts
-
Candidates must already live in or around Braga or Aveiro
Additional Benefits:
-
Meal allowance: 7.63 per working day
-
Health insurance from day 1
-
Position bonus for Braga: 20 per month (12 months)
Customer Service Representative French (C2/Native) Location: Braga Portugal Work Model: Hybrid / On-site Start Date: January 8 2026 Schedule: Monday to Friday Rotational shifts between 07:00 19:00 Days off: Saturday & Sunday About the Company A leading Meal Card Company providing innov...
Customer Service Representative French (C2/Native)
Location: Braga Portugal
Work Model: Hybrid / On-site
Start Date: January 8 2026
Schedule:
About the Company
A leading Meal Card Company providing innovative employee benefit solutions supporting businesses and employees through digital and flexible meal allowance services.
Role Overview
We are looking for a Customer Service Representative with C2/Native-level French to join our team in Braga. The role involves providing high-quality customer support to French-speaking clients ensuring excellent service delivery and customer satisfaction.
Key Responsibilities
-
Handle customer inquiries via phone email and digital channels
-
Provide accurate information regarding meal card services and benefits
-
Resolve customer issues efficiently and professionally
-
Ensure compliance with company procedures and quality standards
-
Maintain clear and detailed records of customer interactions
Requirements
-
French language proficiency: C2 / Native level (no accent) mandatory
-
Strong communication and problem-solving skills
-
Customer-oriented mindset
-
Ability to work in rotational shifts
-
Candidates must already live in or around Braga or Aveiro
Additional Benefits:
-
Meal allowance: 7.63 per working day
-
Health insurance from day 1
-
Position bonus for Braga: 20 per month (12 months)
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