Italian-Speaking Customer Service Representative HybridRemote, Spain
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
Talent Skill Recruitment is seeking enthusiastic and highly communicative Italian-Speaking Customer Service Representatives to join our exclusive EMEA Talent Pool in Spain. We are partnering with international clients in the E-commerce Fashion and Telecommunications industries who run their customer operations from major Spanish cities.
This is a key opportunity to start or continue your international career in Spain acting as the primary support contact for the Italian market. By applying you will be considered for high-volume dynamic roles that offer excellent training and clear paths for career progression in a multicultural environment.
This application places you in our network for immediate consideration for current and future remote and hybrid career opportunities in Spain.
Compensation & Benefits
A competitive salary and benefits package are offered by our clients including:
- Base Salary: 20000- 25000 (Competitive rate for Italian fluency in Spain).
- Performance Bonus: Regular incentives and bonuses based on customer satisfaction and quality targets.
- Benefits: Fully paid training programs potential assistance with relocation and social activities.
Responsibilities
- Manage incoming customer inquiries from the Italian market (B2C or B2B) via multiple channels including phone email and chat.
- Provide accurate and complete information to resolve questions and issues regarding products services order status or billing.
- Maintain a professional and empathetic attitude to ensure high customer satisfaction ratings.
- Accurately document all customer interactions in the companys internal system.
Requirements
- Native or high-level fluency (C1/C2) in Italian (written and verbal) is essential.
- Fluent English is required for internal communication and documentation.
- Previous experience in a customer-facing role retail or BPO/Call Center environment is a strong advantage.
- Excellent listening skills attention to detail and ability to handle high volumes of communication.
- Must be eligible to work in the EU/Spain.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
