About the Role:
We are seeking a passionate Customer Support Specialist fluent in German (C2) and English (C1) to join our remote team in this role youll be the first point of contact for customers via phone email and chat ensuring every interaction leaves them satisfied and informed.
Responsibilities:
-
Respond promptly to customer inquiries in German and English.
-
Identify and resolve customer issues efficiently.
-
Guide customers through troubleshooting steps.
-
Maintain records of interactions and feedback.
-
Collaborate with team members to enhance support quality.
Requirements:
C2-level proficiency in German; C1 in English.
-
Previous experience in customer support or call center environment.
-
Excellent communication and problem-solving skills.
-
Tech-savvy and able to work independently.
Benefits:
-
100% remote role based in Turkey.
-
Competitive salary and performance bonuses.
-
Full training and equipment provided.
Health and lifestyle benefits
Join Us!
If youre passionate about helping people and want to build a career in an international company wed love to hear from you!
Apply now or send your CV in English to and become part of a friendly global customer experience team based in beautiful Turkey..
About the Role: We are seeking a passionate Customer Support Specialist fluent in German (C2) and English (C1) to join our remote team in this role youll be the first point of contact for customers via phone email and chat ensuring every interaction leaves them satisfied and informed. Responsibilit...
About the Role:
We are seeking a passionate Customer Support Specialist fluent in German (C2) and English (C1) to join our remote team in this role youll be the first point of contact for customers via phone email and chat ensuring every interaction leaves them satisfied and informed.
Responsibilities:
-
Respond promptly to customer inquiries in German and English.
-
Identify and resolve customer issues efficiently.
-
Guide customers through troubleshooting steps.
-
Maintain records of interactions and feedback.
-
Collaborate with team members to enhance support quality.
Requirements:
C2-level proficiency in German; C1 in English.
-
Previous experience in customer support or call center environment.
-
Excellent communication and problem-solving skills.
-
Tech-savvy and able to work independently.
Benefits:
-
100% remote role based in Turkey.
-
Competitive salary and performance bonuses.
-
Full training and equipment provided.
Health and lifestyle benefits
Join Us!
If youre passionate about helping people and want to build a career in an international company wed love to hear from you!
Apply now or send your CV in English to and become part of a friendly global customer experience team based in beautiful Turkey..
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