Customer Success Account Manager

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Customer Success Account Manager (CSAM)

You will work with existing B2B clients
The goal is to increase customer satisfaction performance and revenue
This is not a call-center role; it is a consultative and commercial position

What will you do in this role

Manage a portfolio of German-speaking B2B clients
Ensure clients use the product/service in the most effective way
Track and manage KPIs targets and performance results
Identify upsell and cross-sell opportunities
Build long-term relationships with clients
Act as a bridge between sales and customer success teams

Why is B2B sales experience required

Because this role involves:

Communicating with clients using a commercial and business-oriented approach
Working with revenue performance targets and ROI
A performance-based bonus structure (uncapped)

Position Details

Location: Athens On-site
Start Date: 12 January 2026
Working Hours: MondayFriday 08:0018:00
Languages: German & English
Salary: 1760 x 14 salaries
Bonus: Uncapped based on performance
Experience: Minimum 1 year of B2B sales experience

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Customer Success Account Manager (CSAM) You will work with existing B2B clients The goal is to increase customer satisfaction performance and revenue This is not a call-center role; it is a consultative and commercial position What will you do in this role Manage a portfolio of German-speaking B...