Sweedish AIML Hardware Support

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Teknisk Supportspecialist för AI-Drivna Enheter (M/K/D) Hybridarbete i Grekland!

English Job Description

The Opportunity: Advanced Hardware Support

We are seeking a proactive Technical Support Specialist to assist customers with a leading brand of smart AI/Machine Learning-driven hardware and domestic technology. This role is flexible offering Work-At-Home options and is based in Greece. You will provide specialized support for connectivity app integration and advanced operational features of the smart devices. This position requires strong problem-solving skills and a deep understanding of modern consumer electronics.

Your Impact: Seamless Smart Home Experience

Advanced Troubleshooting: Resolve complex technical issues related to device setup Wi-Fi/app integration and the proprietary software that powers the devices.
Customer Guidance: Clearly guide users through diagnostics and resolution steps for mechanical and digital faults.
Documentation: Maintain accurate records of complex solutions and device performance issues.
Flexibility: Utilize the Work-At-Home option available for this project.

What You Bring: The Technical Communicator

Language Mastery: Native-level fluency in Swedish.
Technical Aptitude: Proven experience in IT support or customer service with expertise in smart home technology hardware or AI-driven systems.
Work Arrangement: Willingness to work from the Greece office initially with potential for long-term Work-At-Home.

Relocation Support (for EU Applicants)

The company offers a comprehensive relocation package for candidates moving to Greece including:

2 Weeks hotel accommodation.
Flight ticket (if relocating from inside the EU).
Airport Pickup.
Real Estate Agency fee coverage.

Teknisk Supportspecialist för AI-Drivna Enheter (M/K/D) Hybridarbete i Grekland! English Job Description The Opportunity: Advanced Hardware Support We are seeking a proactive Technical Support Specialist to assist customers with a leading brand of smart AI/Machine Learning-driven hardware and dom...