Client Support Agent
Share
Job Location:
Yearly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Client Support Agent
Location: United States United Kingdom Australia New Zealand Mexico Caribbean islands or Europe
Job Type: Full-time / Remote
Job Description:
Join Xperience Xscape Travels as a Client Support Agent!
We are looking for friendly and coachable individuals to provide excellent support to our customers. No prior experience needed we offer full training. Your role will be to handle customer inquiries resolve issues and ensure our clients have a smooth experience with our travel services.
Responsibilities:
-
Respond to customer inquiries via phone email and chat
-
Resolve issues related to bookings cancellations and changes
-
Provide information about travel products and services
-
Handle customer concerns in a professional manner
-
Maintain detailed records of customer interactions
-
Ensure all customer support requests are addressed promptly and professionally
-
Follow up on customer feedback to ensure satisfaction
Requirements:
-
Must be coachable and eager to learn
-
No experience required full training provided
-
Strong communication skills and professional phone etiquette
-
Must be located in the United States the United Kingdom Australia New Zealand Mexico the Caribbean islands or Europe
-
Basic computer and internet proficiency
-
Ability to multitask and manage time effectively
What We Offer:
-
Full training provided
-
100% remote work
-
Flexible schedule
-
Competitive pay
-
Growth potential in a growing company
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
