Security Service Technician

Centennial, CO - USA

Hourly Salary: $ 30 - 45

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

This role supports customers by servicing troubleshooting maintaining and repairing electronic security systems in commercial environments. The Security Service Technician responds to service calls performs preventive maintenance and supports small projects while ensuring systems operate as designed.

Role Overview

The Security Service Technician handles routine and non-routine service calls including scheduled maintenance and emergency response. This position requires strong troubleshooting skills solid field experience and the ability to work independently in the field while maintaining clear communication with customers and internal teams.

Responsibilities

Respond to service maintenance emergency and after-hours calls
Diagnose troubleshoot repair and replace defective system components
Perform preventive maintenance on installed security systems
Troubleshoot hardware software and network-related issues
Execute small installations upgrades and system modifications as needed
Complete accurate service documentation to support invoicing and job cost tracking
Provide technical assistance during system checkout for new and existing installations
Support system audits upgrades and customer consultations when required
Follow all federal state local and company safety and compliance requirements
Communicate effectively with internal teams to support service operations
Cross-train with other technicians to support existing customer accounts
Perform additional duties as required to support service delivery

Required Experience and Systems

Candidates should have hands-on experience working with some or all of the following systems either through field experience or formal certifications:

Access Control: Lenel S2 Software House Genetec AMAG Verkada
Video Surveillance: Milestone Avigilon Axis Verkada
Intrusion / Burglar Alarm: DMP Bosch Honeywell

Qualifications

Strong customer service skills with the ability to work under pressure
Proven troubleshooting and problem-solving ability in live environments
Solid understanding of electronic security systems and field service workflows
Mechanical and electrical aptitude including use of hand and power tools
Comfortable using computers and service software including Microsoft Outlook Word and Excel

Education

High school diploma GED or equivalent practical experience

Compensation and Benefits

Hourly pay $30- $45 per hour dependent on experience technical depth and certifications.
Paid time off and company holidays
Medical dental and vision coverage
401(k) with company match
Life and disability insurance
Tuition reimbursement and wellness programs
Company vehicle or vehicle reimbursement where applicable
Cell phone reimbursement where applicable
Paid parental leave

Join us to be a part of a team that excels in delivering top-tier security solutions contributing to our reputation as the industrys leading service-based systems integrator. Apply now for a fulfilling career path in security integration.

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