Box Office Manager, Center for the Arts at Virginia Tech

Blacksburg, VA - USA

Monthly Salary: $ 50000 - 52000

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description

Located at the crossroads of the Virginia Tech campus and downtown Blacksburg Virginia the Center for the Arts at VT is a thriving community where the arts are a catalyst for engagement inspiration and discovery. The center operates as both a presenting organization and as a 147000-square-foot top-caliber arts center. Since opening in 2013 the center has brought innovative significant and diverse programming to the campus and the region.

The Box Office Manager directs ticket office operations and manages ticketing system processes. Reporting to the Director of Ticketing and Patron Services the Manager is responsible for overseeing the daily ticketing system operations including building and maintaining system events; overseeing daily box office sales operations; serving as on-duty manager for events including on nights and weekends; recruiting training scheduling and supervising ticket office staff to ensure consistently professional excellent service; creating and updating training documents and procedural guides; and collecting ticketing data analyzing results and making recommendations to senior managers.

Required Qualifications

- Bachelors degree in theatre management hospitality communications business or a related field or equivalent combination of education and experience.
- Strong customer service experience and conflict resolution skills.
- Well-developed communication organizational analytical interpersonal and problem-solving skills.
- Cash handling experience and working knowledge of business office and accounting practices.
- Flexibility to work evening and weekend hours for events.

Preferred Qualifications

- Experience leading a box office team.
- Working knowledge of ticketing systems and software.
- Experience supervising and scheduling student staff.

Pay Band

Overtime Status

Exempt: Not eligible for overtime

Appointment Type

Regular

Salary Information

$50000-$52000 commensurate with experience

Hours per week

Review Date

Initial review 2/6/26; applications accepted until position is filled

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its mottoUt Prosim(That I May Serve) Virginia Tech pushes the boundaries of knowledge by taking a hands-on transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world Virginia Tech is aninclusive communitydedicated to knowledge discovery and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36000 undergraduate graduate and professional students in eight undergraduate colleges a school of medicine a veterinary medicinecollege Graduate School and Honors College.The university has a significant presence across Virginia including Blacksburg the greater Washington D.C. area the Health Sciences and Technology Campus in Roanoke sites in Newport News and Richmond and numerous Extension officesand research institutes.A leading global research institution Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees students or applicants on the basis of age color disability sex (including pregnancy) gender gender identity gender expression genetic information ethnicity or national origin political affiliation race religion sexual orientation or military status or otherwise discriminate against employees or applicants who inquire about discuss or disclose their compensation or the compensation of other employees or applicants or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation please contact Alyssa Watkinsat () during regular business hours at least 10 business days prior to the event.

Required Experience:

Job DescriptionLocated at the crossroads of the Virginia Tech campus and downtown Blacksburg Virginia the Center for the Arts at VT is a thriving community where the arts are a catalyst for engagement inspiration and discovery. The center operates as both a presenting organization and as a 147000-sq...