Senior Manager, Enterprise Content Management Systems
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Senior Manager Enterprise Content Management Systems (ECM)
Location: New York NY (Onsite)
Compensation: $155000 $225000 base salary
Bonus & Benefits: Full benefits package performance-based bonus
Employment Type: Full-Time
HireNow Staffing is partnering with a top-tier Am Law 50 firm to recruit a seasoned and skilled Senior Manager Enterprise Content Management Systems. This role is central to the firms ability to manage protect and collaborate on information at scalesupporting both business outcomes and an exceptional user experience across the organization.
This is a leadership-plus-hands-on role for an ECM expert who understands the complexity risk profile and performance expectations of enterprise content platforms in a legal or professional services environment.
The Opportunity
The Senior Manager will own the strategy governance and day-to-day excellence of the firms enterprise content platforms. You will lead a dedicated ECM team while partnering closely with IT Information Governance Security and business stakeholders to ensure systems are secure compliant scalable and intuitive for end users.
This role is ideal for a leader who can balance platform strategy with operational execution drive adoption through training and support and anticipate future needs as technology and regulatory landscapes evolve.
Role Overview
In this role you will be accountable for the administration optimization and continuous improvement of enterprise content systemsserving as both a strategic advisor and a technical leader. You will guide platform decisions vendor relationships and team performance while ensuring alignment with firm-wide information governance standards.
Key Responsibilities
Candidates must demonstrate the ability to perform the following responsibilities to be considered for interview:
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Oversee the administration configuration and optimization of enterprise content management platforms to ensure secure compliant and efficient document management
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Enforce document lifecycle management access controls and data security in alignment with Information Governance policies
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Develop and deliver training programs and user support to promote best practices and strong platform adoption
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Serve as the primary point of contact for ECM platform vendors and internal business stakeholders
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Monitor industry trends and emerging ECM technologies; evaluate applicability and value to the firm
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Recommend and execute platform strategy enhancements and roadmap initiatives based on evolving business needs
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Lead mentor and manage the ECM team driving high performance responsiveness and service excellence
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Provide hands-on technical leadership for core platforms including:
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iManage DMS
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Microsoft Teams Workspaces
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Microsoft SharePoint
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Client collaboration and external sharing platforms
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Support complex SharePoint development and customization requirements
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Partner with IT Security and Information Governance teams to ensure compliance resilience and scalability
Required Qualifications (Must-Haves)
Candidates must meet all of the following to be considered:
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10 years of experience in IT enterprise systems roles delivering high-availability platforms
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5 years of experience leading and managing technical teams
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5 years of experience in enterprise content management document management systems or related functions
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Deep hands-on experience managing a legal document management system preferably iManage
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Experience implementing and managing Microsoft Teams Workspaces ideally using Intapp Workspaces
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5 years of experience managing intranet platforms preferably Microsoft SharePoint
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Strong knowledge of information governance data privacy and compliance best practices
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Prior experience in the legal or professional services industry
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Ability and willingness to work onsite in New York City
Preferred Qualifications (Strongly Emphasized)
Candidates meeting these criteria will receive priority consideration.
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Experience supporting enterprise and external collaboration platforms including deal rooms extranets and secure client collaboration environments
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Proven ability to translate complex technical concepts into practical guidance for non-technical users
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Experience leading platform modernization or large-scale ECM initiatives
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Strong vendor management and contract negotiation experience
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Track record of improving user adoption performance and satisfaction across enterprise platforms
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Bachelors degree in business Information Systems or a related field
Why This Role Stands Out
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High-visibility leadership role within a globally respected law firm
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Direct impact on how information is managed protected and shared firmwide
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Opportunity to shape ECM strategy in a complex regulated environment
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Competitive compensation with full benefits and bonus
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Long-term career opportunity in a stable sophisticated organization
HireNow Staffing Disclosure
HireNow Staffing is acting as a direct placement partner for this role. All candidate information is handled confidentially and evaluated against defined requirements.
This job description outlines the general scope of responsibilities and qualifications. Duties may evolve based on client needs and operational priorities. Only candidates meeting core qualifications will be considered for interview.
Key Skills
- Disaster Recovery
- Business Process
- SQL
- Active Directory
- VMware
- Customer Service
- Information Technology
- data integrity
- Windows
- Project Management
- Troubleshoot
- System Administration
- Management System
- Procedures
- hardware
