Sr. Director, Sales Development

San Francisco, CA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices automate conversations and inefficient processes and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab Crestas co-founder and chairman isSebastian Thrun the genius behind Google X Waymo Udacity and more. Our leadership also includes CEO Ping Wu the co-founder of Google Contact Center AI and Vertex AI platform & co-founderTim Shi an early member of Open AI.

Weve assembled a world-class team of AI and ML experts go-to-market leaders and top-tier investors including Andreessen Horowitz Greylock Partners Sequoia and former AT&T CEO John Donovan. Our valued customers include brands like Intuit Cox Communications Hilton and Carmax and weve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with future of work is here and its at Cresta.

ABOUT THE ROLE:

The Director of Sales Development will build lead and continuously evolve our SDR organization to support rapid growth. You will own pipeline generation strategy across inbound and outbound motions develop high-impact teams and leaders and ensure operational excellence across the SDR function.

This role partners deeply with Sales Marketing and RevOps to align on pipeline quality coverage and execution scaling a best-in-class sales development engine.

RESPONSIBILITIES:

Own the global Sales Development strategy and operating model including outbound and inbound motions capacity planning segmentation and coverage to support company revenue goals
Build scale and lead a high-performing Sales Development organization setting the bar for talent leadership expectations and long-term succession planning
Establish a data-driven growth engine using performance analytics and continuous optimization to improve pipeline quality conversion rates and efficiency
Create and sustain a culture of excellence accountability and operational rigor aligning performance management coaching frameworks and standards across teams
Design compensation incentive and recognition programs that drive consistent over-performance while aligning SDR behavior to revenue and pipeline priorities
Develop future revenue leaders implementing career paths readiness frameworks and promotion criteria
Own SDR performance reporting and forecasting defining KPIs SLAs and dashboards that provide clear visibility to executive leadership and inform strategic decisions
Serve as a senior cross-functional partner to Marketing Revenue Operations and Sales Leadership to align demand generation territory strategy tooling and process improvements

QUALIFICATIONS:

7 years of sales / SDR leadership experience in a high-growth technology company
Located in the San Francisco Bay Area and willing to commute to the office a minimum of 2x per week
Deep understanding of modern SDR processes and tools such as Outreach Gong LinkedIn Sales Nav 6sense and Zoominfo.
Experience executing an outbound multichannel strategy
Consistent track record of exceeding quota while both leading a team and as an individual contributor.
Strong analytical experience with experience managing pipeline goals and forecasting.

PERKS & BENEFITS:

We offer Cresta employees a variety of medical dental and vision plans designed to fit you and your familys needs.
Flexible vacation time to promote a healthy work-life blend.
Paid parental leave to support you and your family.
Monthly Gym & Phone allowance
Work from home office stipend to help you succeed in a remote environment.
Lunches and dinners included for in-office employees via Grubhub

Compensation at Cresta:

Crestas approach to compensation is simple: recognize impact reward excellence and invest in our people. We offer competitive location-based pay that reflects the market and what each individual brings to the table.

Compensation for this position includes a Base salary Bonus Equity.

Actual base salaries will be based on candidate-specific factors including experience skillset and location and local minimum pay requirements as applicable. Your recruiter can provide further addition total compensation includes a comprehensive benefits package for you and your family.

We have noticed a rise in recruiting impersonations across the industry where scammers attempt to access candidates personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @ domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee reach out to

Required Experience:

Exec